Customer Ratings & Reviews

I love its performance , portability and battery life. i am satisfied with this purchased.

Great salesman. Very helpful in every way Polite and very thoughtful, Bestbuy should be proud of them.

The machine itself is powerful and lightweight however be aware that there seems to be a serious issue with the battery. My Battery completely died at 13 months and I used the machine very lightly. I can still use it but it has to be plugged in. When it was brand new battery life was only 3 to 4 hours tops. The battery did not give any indication it was going back, one day it simply stopped charging and I got a message saying the battery is no longer good and its one of those items that is not covered by warranty. They actually tell you that so they are expecting the batteries to fail on these machine. I love Samsung phones and my Note 10 has over 3 years with the same battery and continues to deliver great performance and battery life but Samsung Laptops are crap with battery life, will never buy another laptop from Samsung

Lightweight, fast and powerful. The compouter is plenty even for Adobe Creative Suite.

Best labtop. Bought it for my son. He loves it. We would be buying a second and even a third computer

Fast delivery. The laptop is very thin and very fast. It is very friendly use. I love it.

I wanted to upgrade my laptop to match w/ my phone. My top fave features are storage capacity, Bio fringerprint access, and touch screen. The stylus was a plus but NOT necessary. 4/5 stars bec the camera is so ordinary. The speaker location makes it hard for me to hear and NO USB for my mouse! It's ridiculous!!!

Super fast and light weight. Love the display. Got it on sale. No complains so far

It does what i thought it would. Good for landscape work and projects.

Great laptop, works like a gem. Good customer service, very friendly and knowledgeable.

excellent laptop, light weight, fast, no problems, very happy

This is one of the best and stylish laptop, it is a monster o a laptop, fast and reliable

For the money the specs for this laptop are quite impressive. Screen is beautiful although only 1080 and the processor is quite good. Light, folds and includes a pen. Battery life is average but not great. The negatives for this laptop outweigh the pros. First the typing on the keyboard is awkward due to the number pad on the right and the keys have minimal travel. And the biggest flaw is the laptop vents out of the bottom, the is right vents out the bottom!! What was Samsung thinking? Manual says not to block the vent. So for a laptop you can’t use this on your lap. You have to use a desk or lap desk to prevent blocking the vent. The last flaw is the flimsy cover. I feel like when I open the laptop I will break the screen. Long term concern here. I think these negatives were a way for Samsung to keep the weight down on the laptop. Unfortunately these decisions result in the issues previously mentioned.

Great laptop, lightweight and high speed. Sleek look with a fast processor.

Great value, great computer. Only, don't buy if you want to listen to music or videos. So far, everything has worked well. Love the LED touch screen, love the speed. Only problem is that for some reason, you can't tweak the sound - not even with amplified speakers. Maybe I can find a work-around. But, for now, sound is the weakest link for this powerful, full-featured, laptop/tablet.

Light and convenient, more expensive that other computers with similar characteristics.

Very nice laptop. Wished it was a little more sturdy but thats not on best buy its on samsung. Only thing wished beatbuy had the other color options as well would have liked to have the bronze or silver depending on how they looked upclose. But it was a good value for what was coming with the laptop and sale was ending. Different color option was not even available online. SQL will not install on the laptop which may be a windows issue. Otherwise, looks, speed, ram, hard disk, and everything else checks out fine. A lot of people say the body is plastic but, it is not. It's some kind of metal and very slick. Have to be very careful and baby it. I purchased a sleeve for it from amazon and put it in the sleeve that fits like a glive then put it in my backback. Never had to baby a laptop before but with this one you just can not do less. Wanted to return it and get something else too but as i said something else with these specs would have been closer to $2000. So, i just have to be more careful. If you don"t want to baby it dont buy it.

Excellent and Light weight. I will for sure recommend this laptop. Great screen quality

It’s so sleek and nice. I just love my new laptop lightweight as well

It is very light and thin and it is super fast. My daughter loved it.