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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1525 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Galaxy Book Pro 360's lightweight design, excellent screen quality, and strong performance as significant strengths. Many appreciate its ease of use and long battery life, while some find the price point to be high. A few users noted that the speakers and fan noise could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,525 reviews
  • Rated 4 out of 5 stars

    Excellent Storage, Sensitive to the touch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the amount of storage this laptop offers and that was the main reason for my purchase. I really like it overall. The only issue I have is that the mousepad on the laptop seems very sensitive and while working, the slightest tap will take me to another page or take me out of the one I'm working on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Easy To Use, Very versatile. Recommended 100%

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device faster and stronger love it I received

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love! Great size and wow ... super thin! Graet color. <3

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and lightweight. Great experience overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I am so happy I chose this laptop. I needed something for my school work as well for work (job). So far it is handling all the task with no issues. The keyboard is very smooth and easy to use. My only issue was getting used to the larger mouse pad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen Goes Black

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on the 24th Aug and arrived on the 25th. Have issues already where the screen just randomly goes black, especially when trying to open microsoft edge or google chrome. Happens quite frequently. I am hoping that since a few updates to drivers has been done that the issue doesn't occur further. If you have this issue I would suggest to go to setting-updates and check for updates. Haven't had an issue with that for 24 hours now so knock on wood. However, charger cord randomly stopped working and finding a proper laptop usb-c cord is a nightmare so yeah... Something really cool though is the write to text feature as it does recognize cursive writing and converts it to print which is super helpful for a college student like myself. There is not really any type of case for this. I found one clear one that you can buy from samsung but that is it, everything else is just peel and stick decals.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing choice. Lightweight and powerful configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on this laptop were amazing and the Zoom quality was as well. And the speed was fast. However, I had nothing but trouble trying to get it to work properly. The mouse kept freezing, programs wouldn't work properly, and I had a hard time getting the machine to boot. I had to unplug everything from the machine in order to get it to boot. I ended up returning it and going with a Lenovo, which was what I was originally going to purchase but was talked out of by the Best Buy employee.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!! Unbelievable screen and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsung pro 360

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen, screen split. Memory and pen

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Samsumg Galaxy Pro 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using laptop for school,very good, pages pull up fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Very user friendly. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    STUNNING!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop. The display is gorgeous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sumsung Pro 360 is the one!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick machine. So sleek and thin its really nice!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this compact laptop. Perfect size and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra cost required if you use hdmi to tv or monitor. Adapter required. Bluetooth keyboard and mouse is needed for convenience if connecting to a large monitor. You'd think that these laptop companies could make a cover that was finger print proof like refrigerator doors.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Returned after dead pixel and fingerprint issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So got this for my wife set it up and sat it on the desk where it remained un used for 2 weeks. Then when we went to use it again it had a big spot of dead pixels and the fingerprint wouldnt read either of our finger prints. If i didnt have those 2 issues i would have kept it. But decided to return it in the end. I did like the weight and size of this laptop they did a good job with several aspects. But if we are going to spend 1500 it better not have any issues within a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Super graphics. Very light and thin

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    It was nice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and it multi-tasks well, but it is flimsy and will break easily if not taken care of. Mine broke 3 days after having it because of a hardware fault not caused by me.

    No, I would not recommend this to a friend