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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1525 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Galaxy Book Pro 360's lightweight design, excellent screen quality, and strong performance as significant strengths. Many appreciate its ease of use and long battery life, while some find the price point to be high. A few users noted that the speakers and fan noise could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,525 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, amazing screen response. Keyboard is nice. Speakers are not great, extremely low volume. Some times using when using pen to draw if you keep your hand on the screen it will start drawing random stuff. Few apps have pen lock which helps.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 3 out of 5 stars

    Better 1s out there In this price Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OverAll a Great Laptop but some things samsung definitely needs to Improve. 1) The speakers suck, my phone has louder volume then the laptop itself 2) Screen Has way to much Flex

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love that it pairs with my Samsung phone and ear buds easily. Still getting used to windows 11 but overall solid performance. Only thing id consoder con is battery life sometimes seems shorter than I was expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Beautiful but screen cracked out of nowhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved this laptop right out of the box. It was beautiful. Crisp graphics, awesome touch screen, it seemed like it was going to be amazing. The second time I used it the screen just cracked on its own. I did nothing to it to make it do that. I was very careful with my pretty new computer. I thought I could live with it at first, but then the crack started spreading in all directions. I had to send it back. so sad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great not Amazing but great buy for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a freat laptop but not very fast you have to make sure you keep up on your housekeeping getting rid of any junnk fikes or clearing history otherwise it's going to stay showing down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual who helped me with the purchase of the laptop couldn't have been better. He understod what I needed and recommended a great laptop.k I woulod recommend him without a douibt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop/ not so great battery life

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for style and speed and versatility, but it turns out my battery died within a year's time I had to send it back (under warranty) to have the battery swapped out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased about a month or so ago and so far no problems and the price came down $300 so that was a bonus I like the new windows 11 installed very spunky very good product I plan to purchase another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer Service Awful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer great. Support at pickup awful. Was told I’d get 15-20 min of training to set up computer. Instead handed computer from a new geek squad associate who handed it over to me and basically dismissed me. Very poor form

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like most everything about it, however the ports are new thunderbolt so I am not able to connect my external hard drives to it. I have the work around of connecting to the desktop and connecting wireless though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fine Laptop Option

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Works well with my Samsung devices such as my Galaxy phone. Works well as a tablet although a little odd since it is running Windows rather than an Android system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop, one of the best purchases I've made in a long time. I needed a new laptop since the battery in my old one was starting to go out. Does everything I want and more!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Not bed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't like Samsung products due to battery problems but this laptop has slim shape with good quality display. Could not stop myself to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to make YouTube videos. I like it because I can link my Samsung phone and upload my videos quickly. The light-up keyboard is helpful with dim lighting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NO USB or HDMI ports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of how slim this laptop is, the ONLY ports it has are USB-C ports. Which is fine but this laptop does not include ANY adapters. Bottom line, It should have a USB port, or include the adapter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Great, Beautiful Business Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Business Laptop! Fast Stat up. Beautiful Bright HD Screen. Only negative aspect i have found so far its that its a fingerprint magnet all over the beautiful case. other than that, Just Great!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good business start-up computer. It has a lot of space for documents and apps but just wish I had somewhere to put the pen cause your can misplace it. Overall its a great laptop and its worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday Laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a new laptop on Black Friday because the old one is 9 1/2 years old! Came when expected and was a great value. I have a Samsun Galaxy 10+ phone, so the Galaxy laptop is very similar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greate product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing build quality. The chasis flexes and the touchpad button gets pressed from below but it is not a big deal. If you want portability, this is it. Nothing is as slim and as light weight in 15 inch form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop! It was so worth the money, best laptop ive had thus far. Just wish it has normal usb ports to plug in a wireless mouse and the screen tilt was a bit more secure. But i still love it

    I would recommend this to a friend