Customer Ratings & Reviews

Great laptop. Light weight and excellent screen. However, the AMOLED screen drains the battery life fast.

This review is based on my in-store experience of using the laptop. I bought an open box that was defective out of the box. If you do buy this product, I advise buying it new only. Best Buy provided very good return service. That being said, the laptop in the store is beautiful with a wonderful keyboard and it appears to be a solid product with an outstanding OLED display. I ended up going with an HP Envy because it was cheaper than buying the new Samsung computer. But Samsung does make good products.

Solidly built, quality feel..fantastic value @ sale price...especially love the long battery useability....and the auto illuminating keyboard!! The only reason its not a 5 stAR is the speaker output taps out lower than is easily audible....tweeked the setting to max and occasionally I need to set up my bluetooth adjunct speaker...the speakers are located underneath the keyboard, if you have a hard surface you probably will be ok, I travel with mine all over the house and if I decide to kick back in an easy chair and have the laptop in my lap...the speakers don't have the wherewithal to make up for the sound absorbing acoustics of my lap... Im hoping a software of firmware upgrade may correct this deficite...

I've had this laptop for about 5 months now. Overall, it's solid, but I wouldn't buy it again. The casing came loose after having it a couple of months and trying to get Samsung to repair it has been a bit like trying to bring inflation down. Maybe a little tougher. I like the size, it's pretty quick, and for the most part, it works with my Ultra21 easily. I found that when using bluetooth, the sound lags. I don't usually have this problem with other devices, so I find this a bit annoying. For instance, I'll connect it to my Google speaker if streaming something and I may as well be watching a foreign movie. It likes to connect automatically to my devices as well, which is annoying and I haven't figured out how to change that. Connecting for video calls isn't the greatest either. The sound cuts out a lot. When I use my phone in the same place, sound is fine, so it's not a location issue. The battery life on this is pretty poor. If you put it in sleep mode, it still burns battery and is close to dead the next time I pick it up. So I shut it down whenever I'm not using it or I just plug it in whenever I'm done. Again, annoying. Overall, I was hoping to really like this, but I only like it a little bit.

excellent computer. this computer perfoms to the quality i was expecting and more.

Overall a really nice laptop and good upgrade from my previous HP laptop. The touch ID is somewhat inconsistent in actually unlocking the computer and the trackpad/clicking could use some improvements. But it is a fast machine with good battery life, and love the keyboard. No issues with heat/sound yet, but it has mainly just been used for browsing.

Great product computer is fast. Very light and screen is sharp.

I absolutely love my laptop. Ive been having it for a year now and so worth it. The screen looks amazing.

Hey there guys, Just wanting to let you guys know that this computer worked out really great for me since it was bought and i am still currently using it. I can do everything I possibly can with school and work and its working awesome. Specially for the price it is i can say its really worth it.

Perfect for work. I use it for making documents. I love the touchscreen feature.

Nice looking laptop and seems to be working good. Haven't use that much but the little use I have done it, it responds quick.

Really nice computer, very user friendly and easy to set up.

This laptop works really well for school and for work and it helps me stay organized with everything i manage.

Very reliable and user friendly. System wise, very efficient.

Excellent quality, easy to use and very good for college students

Amazing laptop very slim and compact. Could use a little bit of a better battery life but can still get through the day with a full charge.

This is a good, affordable option for someone who uses their laptop for recreational internet browsing.

Best computer I have ever had. I do my schoolwork on it and have had very few issues and usually not from the computer.

Very easy to use and portable! I would recommend this to people that want a Windows.

I love my new computer tablet it allows me to change it to an iPad. I can also do Kindle on it