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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 904 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Book2 360's lightweight design, impressive battery life, and strong performance. Many appreciate its portability and convenient size, along with the responsive touchscreen. However, some users noted that the device can get warm and the fan can be noisy at times. A few also mentioned concerns about the price and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 904 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Samsung laptop. Small and compact. Works great with all my other Samsung devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms wolflady2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is everything I need to do my home study for college and my business needs. I would recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the best laptop I have ever had. I am so sad that this laptop was discounted. It never lags, and the speakers have a super sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, lightweight and Powerful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, lightweight and Powerful. So far I've been impressed by this laptop. I bought this a little skeptical of Samsung's performance in laptops. We've had several of its phones and tablets in the past & to this day, but never compute. I love it. I bought it after my Lenovo fell and was completely inoperational. Talk about throwing 1.4K on the ground and it costing 1.1K instantly; but I Have to say I love it over both the Lenovo and Dell laptops I own. Its silent in operation (the fan doesn't make a lot of sound I should by a laptop shell for this one; any of the slim form factor laptops. P.S. It's only been a month that I've owned this, so I hope it lasts me a while.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great, works as expected

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. Did not have any major issues even after 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My favorite laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, I have two in one. It is a very good and fast laptop and tablet, it is really touch-sensitive which I love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and amazing color as well as screen also the fact that you can use it as a tablet or laptop is great as well. I like this laptop better then my MacbookPro.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Black Friday, price was good and I'm very pleased with it. Very portable (super light and on the small side), perfect for traveling and performs well. Display os great. I like the fingerprint reader.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Homebody

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop with nice features like a touch screen and USB port. I also like the key action - very easy to type. The only annoying things are the short power cord and the fingerprint ID feature doesn’t always work. But those are small things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product comes in handy I love it. It’s one of the best purchases that I have ever done at Best Buy and I will consider buying more stuff later on. I really recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 4 out of 5 stars

    Solid midrange lightweight laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one because it was on sale at a deep discount, had all the specs I wanted and was the cheapest option compared to the other options. And my HP laptop was dying a slow death. Love that it's super lightweight, has a high-quality picture and it's a speedy, reliable laptop. Some cons include a ton of pre-loaded Samsung stuff that you may never use. Battery life wasn't as robust as I expected given the lightness of weight and the keys take a bit of getting used to. Kind of a poor man's MacBook Air. For the price, it was a solid buy and I'm glad I pulled the trigger. Would do so again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, especially when on sale!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I typically edit photos on a powerful desktop, I needed a light laptop with a bit of power and RAM for editing photos while traveling. It does what i need it to do. Quite a step up from the old Surface Pro 2 I'd been using for years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Weight

    Rated 5 out of 5 stars

    Quality product. Perfect size.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light (regarding weight) but strong and portable. Excellent battery life. So far its been everything and more.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this laptop!!! It's fast and durable! I dropped it a couple of times, it didn't break. Also, it's still working as good as new!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, the quality and performance is amazing so far. My favorite part is being able to use it as a laptop when working, and a tablet when I am on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice device. Well built.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well rated computer. Luke the flexible design that also allows it to work as a tablet. Still trying tonfigure out if i can easily use my streaming sercives to watch shows as on my chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Samsung for ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and nice laptop. I like it. Well working and easy connection among my Samsung devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and small

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! soft, fast, very good quality

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good computer, bad speaker.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a really solid computer, the only downside i think is how low the volume of the device is, but if you have samsung wirless earbuds they have the auto pair which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop for my college bound son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent laptop with the oled touchscreen and doubles as a tablet… my son is going to college and he needed an upgrade it fast and light with plenty of storage and memory

    I would recommend this to a friend