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Customer Ratings & Reviews

Your price for this item is $862.99
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The comparable value price is $1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 904 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Book2 360's lightweight design, impressive battery life, and strong performance. Many appreciate its portability and convenient size, along with the responsive touchscreen. However, some users noted that the device can get warm and the fan can be noisy at times. A few also mentioned concerns about the price and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 904 reviews
  • Rated 5 out of 5 stars

    Perfect for daily use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for sweet price! Camera could be better but this is already the cheapest in its category. Nevertheless everything else is working perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    “Little, BUT - Nice”

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never purchased nor received a Samsung product before. I’m extremely glad I was able to receive this from Best Buy. The Galaxy Book2 360 w/ touch screen is an amazing “little” laptop. I emphasized the word little because that is what I had been wanting. My old laptop named after the “fruit company” was a little old and as they say, “long in the tooth”, and it was the larger size. When ever I traveled I had to place it in a soft-sided carrying case, and it never failed that it seemed to take up a lot of space. Not this Samsung. It is just the right size and w/ the added touchscreen I’m being happy. Again, being the first Samsung computer that I have ever owned I didn’t know what to expect, but I must say I am pleasantly pleased. The size is just what I needed and as that old saying goes, “good things come in small packages”! It arrived in a box that a tank couldn’t destroy, I am a stickler for packaging, in my mind, if a company takes the time/effort to invest in packaging then most likely the product will be a good product. This Galaxy Book2 is no exception. Its lightweight, but its got amazing features. The screen is crystal clear in low light or direct sun. Its super responsive and comes loaded w/ all the bells and whistles that my other computer had. I have mentioned it earlier, but I must say again, that the touchscreen is the selling point for me, its just so much easier to work in a document, an app, change to another screen, etc., I have never had that feature on any “Fruit company” product. Pro’s: The look of this 13.3 laptop is pleasing to the eye, it is basically the same color as my old laptop but the keypad/keyboard seems a lot better and to me better spaced out even for the larger size computer that I had before. Its easy to charge, easy to connect to our home network and others. I have added a few programs to the Book2 and it was easy to do. I love the graphics and display. Its just a sleek, “little” computer that will be around and enjoyed by my son, he is off to college in the fall, and as soon as he used it the first time he asked if we could purchase one for him as well. As he said, “Its the perfect size for a backpack and seems like it will hold up well”! Cons: The only downside or drawback that I have w/ the Book2 is nothing that Samsung did, I have always used the “fruit brand” and am used to that system, that it has taken a while to learn a PC again, but again, that is not Samsung’s fault. If you are in the market for a smaller, affordable, lightweight and amazing “little computer” don’t hesitate to purchase this Samsung, I would highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy samsung

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend more time on this hunk of junk updating between Samsung's updater and Microsoft update. They both freeze, refusing to download or install half the time. I can't even download anything on the Microsoft store like Netflix. Not a network problem, was able to download 3rd party programs and surf the web perfectly...until samsung starts nagging me to update using its worthless updater and other bloatware. Hate this pc miss my HP

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Slim, light, fast, great screen/graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slim, fast, love the touchscreen! Quality of the display is great. I gave up on larger screen size to have a laptop that's easier to travel with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not generally a fan of touch screens, but Samsung did a great job of automating how the touch works if screen is folded in our out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect travel companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin, Light, Powerful and Economical! Great laptop for both work and fun. Wish the battery life was better and the resolution was 2k..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, but looks like windows 11 is raw. Can't make it reliably work with 2 external monitors through hp dock station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my son who is senior class. He likes very much . Soo we are really happy with computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My best tablet ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of use with the touchscreen. The only thing I don't like is the battery saver which only charges the tablet up to 83%.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screen shattered within a month!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen broke shortly after purchase while in a backpack… certainly should be more durable for the price!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact and powerful was easy linking my phone and getting all my photos and files backed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Wish it had s better card reader but overall excellent. A good value.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 2 out of 5 stars

    Absolutely awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lightweight, powerful, and has the latest tech. Go for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buys best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GREAT TOP, was able to pick and choose and i choose a top model that gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Volume Buttons aren’t working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with it other than the volume buttons aren’t working. Trying to get ahold of Best Buy to resolve.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop for general office use, also do some light gaming and is able to handle it like a champ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Amazing graphics. Keyboard feels great. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so cute, I like the quality of Samsung products and it’s not so expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very responsive, the image looks very crispy and clear. Great little laptop. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop! It's exactly what I needed. Happy with my purchase!

    I would recommend this to a friend