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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 904 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Book2 360's lightweight design, impressive battery life, and strong performance. Many appreciate its portability and convenient size, along with the responsive touchscreen. However, some users noted that the device can get warm and the fan can be noisy at times. A few also mentioned concerns about the price and the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 904 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great little laptop!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using a Samsung Notebook 9 Pro as my personal laptop since 2019. I've been very pleased with its performance & reliability, so I was quite eager to try our this newer relative. Context: I mostly use my laptop for budgeting, correspondence & an occasional source of entertainment while traveling- nothing too hard core. The Samsung Galaxy Book2 360 has performed well on all fronts! Right out of the box, the set up was super easy. The updates that happened right away went smoothly and quickly, as soon as I signed into OneDrive, all my data was right there and all I had to do was install MSOffice and my preferred browser. The thin and lightweight computer looks sharp and works well as both a laptop or folded over in tablet mode. AMOLED screen looks much more crisp & sharp than any laptop screen I've ever used & the speakers sound very good when called upon. I really love that Samsung gave us a few more ports on this version. It's got a USBA, 2 USBC's and an HDMI port. Many newer laptops- especially these thin ones- seem to be downsizing the number of ports, which then creates a proliferation of dongles & adapters. Right out of the box, the Galaxy Book2 360 can handle my wireless keyboard & mouse and dual monitors for my at-desk set-up! Still getting used to Windows 11, but that's a whole other story & doesn't detract from enjoying the Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Small in size but performs like a champ

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop - small, perfect for traveling around and super fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    connectivity issues

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible connectivity issues, everything else works great. But unable to have a stable connection. I am not the only one who has had this issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great machine for everyday use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this machine daily for two weeks now and really love it. Super lightweight but fast. The touch screen is really nice and responsive. Overall very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    enough for most people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was big fun of Lenono Yoga series 2in 1 but they increased their prices too much. I have used couple of yoga series before so I would say Samsung Galaxy book offers same mobility and performance .Biggest downsside of this samsung is speakers definately not enough . I can open 10-20 internet sides and it can handly perfectly . So far soo good

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic unit..very fast,great screen/picture..great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been so happy with Samsung computers that this is the third! Our daughter is homeschooling this year and she says the size of this one is perfect not to big!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Only issues is the keyboard and sticky touchpad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. OLED monitor is gorgeous, many ports: usb a and c, hdmi, lightweight, battery life is great, performance is great. The only issues is the keyboard is low profile and dislike typing for a long duration and touchpad is not glass a little sticky

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Laptop Ever 2-1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is lightweight and screen color is so bright and colorful!!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! This computer is quite fast. Screen is ok, but wish it was bigger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy Book2 360 13.3" AMOLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen works wonderful, User friendly, vivid color, keyboard functions, volume, all programs function.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Samsung Galaxy Book 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with amazing features and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Laptop! No Issues Here.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using mine for a couple of months now, and I like it! The keyboard feels nice, and I have no issues flipping the screen 360. I also use it to draw digitally. The laptop is a bit smaller than I thought I would have liked, but it's still fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect travel laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact laptop and works flawlessly with Netgear 4G LTE Mobile Router on the go for wireless connection to internet and more. Perfect size for travel. Fast with 16gb ram. Great deal at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent system despite being so thin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. The "U" CPU runs very cool. Total system power averages around 12 watts for my daily use, which means great battery life, less heat, and less fan noise. Running in Quite Mode I hardly ever hear the fan. The Wacom EMR screen is the best there is for stylus input. Still, the system is too thin, so thin that it will not even hold a SSD with chips on both sides, I would rather have something with a bit more structural strength. (That said, it is not as ridiculously thin as the newer "Pro" models, which are even thinner and feel flimsy, and which also have the high power chips which pull 45 watts or more, and have the associated heat problems.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some minor scratches on the bottom of the laptop. Other than that. Everything else is in good working conditions. Installed Linux and running great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is "best" in service, attention, puntualit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great attention (purchase made from Mexico) and store delivery prompt and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Unreliable - poor customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine in terms of performance but it has been unreliable. Two separate repairs within 6 months (motherboard and touch pad) Working with the warranty department customer service team has been tedious and drawn out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a grate book for work and the environment with the tab and smartphone is amazing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flimsy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe Samsung was testing how thin they could go with a laptop, but this is unfortunately just very flimsy and fragile. Holding the laptop on one leg sitting down, the mousepad will left click because the keyboard will actually bend (this is mentioned in other reviews as well). The screen is very thin and also bends easily. I'm sure there have been many cracked screens with these. There are no cases available to protect from falls, and this device surely would not survive even a minor one. Buyer beware.. On the flip side, the screen is absolutely gorgeous, crystal clear, the deaign is sleek, even the charging cord is Apple-like. Samsung just needs to go back to the Flex Alpha body so it will be durable enough for everyday use.

    No, I would not recommend this to a friend