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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1045 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,045 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, eat to use and set up Screen is great too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great ultra book

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if your in the Samsung ecosystem. Works great with my galaxy phone and tablet. Great performance and very portable!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine. My only complaint is the finger prints but that does not effect the way it works. I love the touch screen and the 360. This was my first time using Windows 11 and I am getting used to it. I love the small bezels. Battery life seems to be pretty good. The fact that it is so thin and light, makes it so much easier to carry around. I would definityl recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Samsung touch screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen. Setup was easy by Geek Squad. Lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product in Every Way

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't say enough great things about this PC. Super happy I found it after researching different models and it's great to see Samsung makes amazing products in a multitude of product types. I got this laptop for school and I am super happy with it. Great quality and design. Amazing specs and uses. You won't go wrong with this and I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very lightweight and powerful PC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine as "open box", which saved me some hundreds, but I wouldn't recommend that, if you can afford the full price. The PC was noticeably used (it wasn't just that the box was open) and I think that Best Buy should have done better to pack it in a way that conceals that. When I first set it up, the setup process got stuck and I got very worried, but it worked when I restarted it. So far, after a few weeks, the PC hasn't yet gotten stuck and everything seems to be working very well. The touchscreen is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Excellent light powerful laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop. Thin, light, powerful. I bought 3! I can recommend. Syncs well with my Samsung devices

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Fast for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new laptop. Best buy had this on special. This thing is fast. Touch screen is a big plus as is the lighted keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing laptop with touchscreen!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. With Best Buy's open box discount, it was the best deal I got on a quality laptop! And it's super light. My classmates are also talking about getting a Samsung Galaxy Book series.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Exceeding Expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fantastic laptop. I can't think of anything to criticize! 99% of my use is for pleasure, at home on the sofa. I had a 14" screen before this - this one is just right at 15.6" - I can see it better, it fits my lap better. The gorgeous AMOLED screen has perfectly even and consistent color and brightness right the edge. It is amazing to think back to my first exposure to "portable" computers and the earliest versions of MS-DOS and Windows in the 1980s (I'm dating myself), and see how far we've come in both hardware and software. So many advancements have been made, so many design lessons have been learned, and this laptop with Windows 11 represents the very best of everything. It is a tremendous value, too. Three weeks after buying it, I noticed a special 3-day sale where it was $150 less than I paid. At my request, Best Buy refunded the difference! Battery life is quite good. I don't think you'd get through a full 8-hour work day on one charge, but you can certainly do the typical e-mail and surf from after dinner until bedtime. Unless you have some specialty needs for certain plug-in connections, screen resolutions or what-have-you, it is difficult to imagine anyone being unhappy with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This samsung 360 works on what ever I do. It has the ram and speed great laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Galaxy Book2 Pro360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure about getting this one but Definitely glad I did. super fast, terrific 4K screen, and super light for a 15.6" laptop. would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop computer: blazing fast/ easy to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy book2 pro 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most reviews on here on not good or in description enough. This laptop is pretty powerful especially if you get the 16GB of ram and 1TB of SSD. The only few things I don’t like is yes, the fan on the bottom of the computer does get hot, but you can fix this in the settings but the computer may be slower, so be aware. The other issue I’ve had was with windows 11. It runs smoothly but my finger print sensor and Facial recognition will not work. And I’m not sure how to fix it. But over all this is a great computer, it folds 360, comes with an S Pen in the box, and it’s fast. The speakers can be a little low depending on the surface it is on but overall this laptop is pretty high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Samsung Laptop Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. It is lightweight and fairly thin. It is also a touch screen. I would recommend this laptop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Buy Ever! (no pun intended)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great upgrade! Love the weight, the touchscreen, the battery life... Love everything about it! So happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this product!! It is the all around best laptop for the price. Plus it is razor thin and light as a feather!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, fast and lightweight. Fast processing, good storage, 2 in one flexibility is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Reay fast!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice display. Spectacular speed. Took a few tries to get used to the touch pad, but it's more accrurate than I am.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfection at its BEST!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is the best from the graphics to the fast charging - 2 in 1 design is great depending on what you are working on. Love the touch screen and the S Pen. Zoom calls are an ease with the look and the sound that this computer offers - I give this product a 5 rating because it is to me Simply the Best! Thanks again Samsung

    I would recommend this to a friend