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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 Pro 360's lightweight design, excellent screen quality, and good performance. Many appreciate its ease of use and long battery life. However, some users express concern regarding the limited number of USB ports and the device's tendency to overheat during intensive use. The ample RAM is also a frequently cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,049 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Trustworthy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short, a trustworthy device. Did not run into any problems

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great laptop for out of office meetings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the weight, size and functionality. So far the battery life doesn't seem to be more than about 3 hours before you are needing to plug in. Other than that, it is a great laptop for my needs

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Open Box Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the sleek look and light weight of this laptop. The processor speed, storage, and features are nice. However, I purchased the open box version and the battery on it doesnt last me for an 8 hour shift of working remotely. Then when it is plugged in the laptop and the charger get very hot. Almost to the point of not being able to touch them. I am very sad but i am returning this back to Best Buy today because of this and i am shopping for a new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Samsung book 2 pro 360 burgundy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the burgundy, the sleekness, amoled display and great performance. Upgraded from 13 inch, this is way better

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Samsung does it again. Display is beautiful. Connects with my phone without my issues. Fast and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's powerful and exactly what I need it to be, I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptpp and good quality good battery life. Nice features

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy to work in this, and portable.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great choice for everyday use. It's easy to carry around and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, battery life is long lasting, Samsung does not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought to replace a rather old laptop so to me the speed increase is immense. But it is very quick compared to some newer laptops ive used.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect laptop for travel!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 15.6” as a replacement for my Dell two in one laptop….absolutely love this! Works as expected and would highly recommend and would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s really a great buy I still have lot to learn but the system runs great and fast. Quality pictures and video’s is awesome. Could’ve made a better choice.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Lightweight, easy to use. The ease of switching between tablet and laptop makes it perfect for nearly any situation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Better than Mcbook!¡!¡!!¡!¡!!!!!!!!!!!!!!!!!¡¡!!!!!!!!!!!!!¡!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Everything I was hoping for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super value! Really enjoy the wide screen compared to my last computer. Only surprise was it has smaller port so had to buy a new wireless mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    1st time buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time I bought a Samsung laptop. I like the touch and feel of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great it’s just what I expected, I love the 360 touch screen capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my Samsung Galaxy Book2 Pro 15" I've been a Mac guy while. I own a couple Macbook Pros, Macbook air, Mac Mini, etc. I also have a Microsoft Surface Pro 7. The GB2P has a very nice build quality. Comparable to Apple. It's sleek and thin, and very modern looking. Love the number pad on it as well. What drew me to this machine was the OLED panel. As well as owning plenty of Samsung Products, (a few TVs, a couple sound bars, Galaxy note 5,8,10, S22 Ultra, Z flip 4, and a Samsung Fridge. But this is my first Samsung laptop, and it did not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Very modern sleek laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is sleek, slim and modern. The keyboard is smooth and very nice to type on. This laptop can be used as a tablet, computer, notebook, phone and I'm sure there are other uses I haven't discovered yet. I love the pen it comes with BUT it only attaches via magnet to the top of the screen. I wish there was a slot to hide the pen and keep it safe. Otherwise, lovely design for everyday use. Doesn't heat up, no lagging, very amazing device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really Good Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop exceeded my expectations! It has all the bells and whistles that I like and I’m an Apple product person

    I would recommend this to a friend