Customer Ratings & Reviews

I'm very happy with this laptop. It exceeds my needs every time I use it. My only concern is the battery only lasts 1 day.

I was hesitant buying an open box item, it works as it should and the memory was what I required for storing photos of job sites.

This laptop has been wonderful. The cord is a little fragile and hard to find a new one that is exactly for this. But overall I love it.

A very strong performance from a slim and lightweight computer. I had wanted the 13.3 option but I'm glad i stick with the larger.

durable and long lasting life. tablet mode is very convenient. works for what i need and is very sleek

Works great for my small business. Battery doesn't last very long though, but other than that it's a great laptop!

Love it bought this for my wife who needed a laptop

This laptop is light and easy to carry around. The screen great, i would recommend getting a case just in case it fall

Great computer for photo editing, which I do a lot of. Graphics run my Photo AI programs quite well.

I always shop at bestbuy for what ever I need. I do a shop around first for the best deal I can get but sometimes when I need something now I just walk into any bestbuy store and grab what I want.

This Galaxy Book2 Pro 360 15.6" screen is a beautiful looking laptop. It was purchased to replace our almost 10 year old 17" touchscreen Dell that still looks brand new but is no longer supported because of windows 8.1. We treat our electronics correctly, and normally get years of use out of them. We have used numerous Samsung Galaxy phones and love them, including our latest S22 Ultra. (We traded in our Note 8 phones that were still pristine) After getting the Book2 home, and it being used sparingly while sitting on the table, we could see the crack on the screen all the way from the left to the right. The crack is almost invisible, mainly seen when looking from the top of the screen. The laptop starts up correctly and the screen looks bright and clear, except for the faint line from the crack. We do not know if the crack was there when we bought it, or if it cracked on opening the laptop to use it. Of course it is past the return window. And now after looking online, it appears this has happened often enough. As of now, the laptop is still usable, but we are afraid the screen will completely be unusable. Not looking forward to an extremely expensive paperweight, or to have to pay to repair something we did not cause.

Best in the market .. best service provided. The team guided me to go through all the products with detail explanation to make a decision.

For the price, too many sacrifices... - No full USB ports. Only USB C ports. Need an adapter if you need to connect peripherals like external drives and laptop cooling pads. - Poor heat ventilation and dissipation. This laptop gets really hot on the bottom. - Laptop volume is very low since the speakers are on the bottom of the laptop. Only sounds audible if the laptop is on a hard flat surface.

Love my new computer. I needed a versatile computer that was portable and powerful. This is a great computer.

Such a good laptop. The screen is a bit oversaturated but that's only comparing it to my surface book.

The most amazing laptop EVER! I swear this creation can do just about anything ;) And the color is soo adorable! over all .. LOVE IT

It’s a decent computer but the screen is a fragile piece of garbage. Owned for less than 4 months and already has a crack in it. No heavy travel, or abuse and no idea what could have caused it. Samsung basically said “tough luck”. Meanwhile my MacBook Air has travel the globe and not a scratch on it. If I didn’t need a windows based system for work I’d sell this and be done with it.

Excelent pc, having the knowledge that was an open box i knew probably there was some scratches, but the charger was totally missing and this was not mentioned until i have pickup the laptop

my wife loves it for WFH. The display screen is sharp and colors are vibrant. Runs fast and smooth.

Thin, light weight, looks great, screen resolution and size is just what I was looking for. Love the color!