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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 673 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Galaxy Book3 Pro 360's stunning screen quality, lightweight design, and long battery life. Many appreciate its strong performance and ease of use. However, some users found the trackpad size and potential for the device to become warm during use to be less than ideal. A few also expressed a desire for more RAM and a more robust graphics card.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 673 reviews
  • Cons mentioned:
    Trackpad

    Rated 2 out of 5 stars

    Touchpad ruins everything

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this computer for a little over a year. Although it has some good features, the very poor quality of the touchpad makes the using experience really bad. Its not sensitive, so its hard to really navigate the screen well, and very often the touchpad gets locked for no apparent reason. This was happening every 2-3 months, and now it happened, and I have been unable to fix it, so I had to buy an external mouse. If Samsung is able to improve (and the improvement needs to be massive) the touchpad, I think this computer has great potential

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung Book 3 Pro 360, 16"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for a laptop that is great for work, fast, and streaming! Picture and sound are the best too.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop samsug

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect, fast apart from having plenty of storage capacity Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use, good price. The best purchase during 2023.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    BB laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop we are still figuring out all it does, seems fast with a very good and bright display

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Well worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this laptop. Runs fast and was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    THE BEST PURCHASE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST PURCHASE, A COMPUTER FOR AT LEAST 10 YEARS MORE ☺

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect for an Executive on the Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for an executive on the go! Love my new samsung tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen. Nothing like OLED screens. Quick response. Nothing that I don't like at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    This laptop is worth every penny.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best laptop I have ever purchased. The speed the screen resolution awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Very thin, light and pretty shape.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this laptop. Very good size. Super thin. Good speed and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it makes my homework easier to do i can look up things fast

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with computers quality and performance. would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I go to Best Buy when I have to make a purchase such as this one is because your people are the best, most knowledgeable salespeople ever! I know what i need to do the job for me but i don't always know the best available technology in the computer world. Whether it's technology for me, my kids or my grandkids, Best Buy is always there to help,me find what i need!! Thank you and you will always have my business!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workhorse. The battery life is great. I would definitely purchase this again.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Samsung Galaxy Book3 Pro 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Easy to operate. Very lightweight. Extremely satisfied with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. Like it so far. Clarity is best. Speed is good

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best school/work system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this for school and work! The pc is super thin and light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord pack gets a bit hot when charging, even when not in use, but as far as computers go I'm glad I went with the extra price to get all the features I knew I wanted. Wish it had more than one USB port, but thankfully it isn't too much of an issue most of the time for myself. The life span will hopefully last as long as my previous laptops, so only time will tell

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome 2 in 1 Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever owned. The screen is phenomenal and it was easy to setup.

    I would recommend this to a friend