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Customer Ratings & Reviews

$639.99
Save $129.01
The comparable value is $769.00

Customer reviews

Rating 4.6 out of 5 stars with 1126 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's impressive overall performance, processor speed, and screen quality. Its portability, lightweight design, and good battery life are also frequently praised. However, a few users have noted minor concerns regarding fan noise and RAM usage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,126 reviews
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Samsung for Life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop! It's just the right size for travel and still have everything on it I need. Battery life is great! I like it so much, I bought my wife one! Lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Screen quality

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use, battery life to good, nice screen size

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, screen is great size and bettery lasts long

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is generally good in terms of performance and design, offering a smooth user experience. However, the screen and battery life are average compared to competitors in the same price range.”

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    BEST DEAL WHEN ON SALE.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale, and i cant recomend it enough. Very thin, and being able to charge with USB C is a plus. battery life is insane, and handles light steam games with a breeze. Super impressed with the new Intel chip inside this. also, i had the Original galaxy book prior, and the keyboard had a bad clicking noise. these are much softer and subtle. There is no other contender in this price range with these specs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop easy to use thing lightweight and very fast battery last for ever I can use it all day and still have battery the next day. Graphics look good and I would totally recommned. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Fast boot. Vivid screen. Lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    A New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer I bought is fast and easy to use. Best buy moved all my favorities and other documents and installed useful programs. The sales staff were very knowledgeable as were the Geek squad! They made my experience easy and listened to me on exactly what I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop for school or entertainment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great, my son uses it for his online classes and we both watch movies on it and the speakers are great a solid laptop for school or just entertainment. Display is fine I’m just picky because I have an oled monitor that is 144hz and going from that to this laptop is a huge difference however this laptop has great vibration colors as well as great viewing angles. Me and my son sit shoulder to shoulder and no one complains about not seeing clearly honestly I see pretty good most of the time my son takes center and I sit in the side line but the screen is still great however what I wish they added to this laptop more usb c ports but it’s fine I’m just being picky LOL XD

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Perfect for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter's freshman year at college. It has plenty of memory, is lightweight, and has a long lasting battery. Good value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop far exceeded any expectations I previously had. It runs very smooth, fast and is very easy to use. The keyboard is a little shallow for my liking but I utilize an external keyboard anyway so absolutely no complaints. The built in Ethernet hookup is nice also

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    My perfect buddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just amazing!! The performance, speed and battery life are excellent!! Not to mention the affordable price. I’m so glad I chose this guy because it’s very reliable and user friendly and most importantly it’s everything that I need!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop! Easy to setup and to navigate. It has all of the software needed to do most tasks. Also a good size if you intend to carry with you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Negative Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop overall works well, but have severe issue with battery maintaining. Not recieving anywhere close to expected battery life. When fully charged the most I can get is 2 hours and battery continues to deplete if using while charger is plugged in. In order to charge battery, I have to close laptop and let it sit. Geek Squad has inspected and ran diagnostic check, even ordered a new charger and still unsuccessful. I will be reaching out to manufacturer as store return window has expired, this item was purchased in June 2025

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! I dont use it for a lot of stuff just research and my own taxes I wouldn’t know how it works if i overworked it but for simple things this is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't hesitate it's a good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Very fast and efficient for a great price. I love Samsung products I didn't know they had laptops until I saw it at best buy. So happy I went with it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at affordable price. The computer display is HD, very fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Bruno Piva

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top product. Very fast and very useful. The battery is very effective

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this laptop for a week now and it's actually pretty good. The non-glare screen is nice. Thou this is a 1080p LED screen it's sharp. I upgraded the SSD to a 2tb Samsung. I noticed there's another SSD slot next to it so I will be installing one for extra storage. No extra RAM slots to be upgraded. Keyboard has a nice travel, quiet and the backlit has three stages. I luv the number keys and the large mousepad. Sadly the stated battery life is less than stated. With energy saver, mid brightness and dark mode on the battery life on average is only around five hours. Fit and finish is awesome. The ethernet port, two USB-C and USB-A ports is a plus. I got this as an Excellent open box model and it's worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    VERY HAPPY WITH THIS LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good quality computer and I am very pleased with my purchase for a number of reasons. It is extremely slim and lightweight and is easy to use. I prefer using an external mouse and have a wireless mouse connected. Still acclimating to it, but really love it already. Highly recommend!

    I would recommend this to a friend