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Customer Ratings & Reviews

$639.99
Save $129.01
The comparable value is $769.00

Customer reviews

Rating 4.6 out of 5 stars with 1126 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's impressive overall performance, processor speed, and screen quality. Its portability, lightweight design, and good battery life are also frequently praised. However, a few users have noted minor concerns regarding fan noise and RAM usage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,126 reviews
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    A great find at a great price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a super good deal! I’m really glad I went with this choice! It gets the job done and the screen has great size and quality so it’s nice to watch things on too even though I originally just bought it for word capabilities. It also is pretty fast at processing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for a college student. Fast, light, easy to use. Perfect purchase to start a new chapter in life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this laptop! So smooth and sleek! LOVE IT!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Recommend 10/10

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop! Its lightweight! Fast processing! Highly impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Samsung...the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly improved picture. Very fasst. (Of course I also credit my expensive fiber optic internet.) Easy to operate. However, I am not yet sure that I needed the Windows 365. Battery doesn't last very long for a new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine and does its job. The battery life is decent as advertised when not running heavy applications. The fan noise is slightly irritating. I’m also not as comfortable with the track pad because it’s minimalist design makes it hard to recognize the zones.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home use, lightweight and effective. Happy with this laptop, i recommend for any and all casual users. Connects seamlessly with all my samsung devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the style and lighting of the laptop.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like basically everything about this laptop but again I loved the keyboard because of the most beautiful lights on it and also it has very smooth touch and seriously the display and screen light is very cool, and I really would recommend this to college students because this is best for them and who works mostly on screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for $550. I've had this laptop for 7 months and I haven't had any issues. It's extremely light, has a great battery life and it's able to run several programs without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think i would like a samsung laptop, but i do. Its quick ans quiet. I like the backlit keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reasons you should get this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is good and fast I got it during the president day deal I got for 500 i would recommend this laptop for mid gaming and for school.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 4 out of 5 stars

    Solid Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Screen, Fast Processor, Good Cooling but a mediocre battery life. Built well and keyboard + trackpad work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best basic computer for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a budget computer for school. Works very well very happy with it ive only had it for a month now will update if anything changes i have heard people have issues with the screen. None for me yet. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Service Makes All the Difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the laptop in general. I was most impressed with the salesperson that sold it to me. He was well informed, polite and helpful. The sales person that helped me that day should be given a raise. I have had know-it-all geek sales persons at Best Buy before and I had resolved to never go into one again. I was talked into trying Best Buy again and was very happy with both the product and service. I guess it is hit or miss. Arrogance is not a good trait in your sales team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Love the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, it’s very fast, enough storage, clear display

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung book4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly satisfied with purchase. Performance so so far is fasntastic and I recommend to others to grab it. Thanks bestbuy for such a discount!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek, Stunning and Easy To Use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title suggests, this laptop has everything one may need for school/office, etc. Lightweight yet sturdy, crisp, and clear display. You won't find a better-priced laptop with comparable features

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good laptop is the price is decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good laptop, the screen has an excellent quality, the keyboard could be better but it is ok, the volume even when it is at the max is too low, that is the main reason for this 4 stars instead of 5

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Is everything I was looking for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it my last chrome book gave up the ghost I have several Samsung devices so it is nice to link them. I love the speed and the feel of the keyboard. I would buy it again if I were still in the market. It is light weight and has a large enough screen for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work from home laptop replacement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older HP laptop. Much crystal clear display. Using this new laptop to work from home, very reliable.

    I would recommend this to a friend