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Customer Ratings & Reviews

$639.99
Save $129.01
The comparable value is $769.00

Customer reviews

Rating 4.6 out of 5 stars with 1127 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's impressive overall performance, processor speed, and screen quality. Its portability, lightweight design, and good battery life are also frequently praised. However, a few users have noted minor concerns regarding fan noise and RAM usage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,127 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Just what I was expecting from Samsung and Best Bu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so exited about finally getting a new laptop. I was replacing an older Samsung, I finally bit the bullet and just bought the new one when the software I needed to use wouldn't work because it was a little behind the time. The new one has everything I was expecting and it so easy to get started. I took me less than hour to get things moved onto the new machine and when I was done, all of my Microsoft 365 tools were there and I could access all of my files in the cloud. The few questions i've had were very to find answers for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option on a budget. Yes there are cheaper options, but the build quality and performance are amazing for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am older and have been here since the computer has gained popularity and become available for the average person. I am way behind but like to use mine daily. My Samsung is great for myself and for what I do. I will never use all the options or know how to use them but what I do use is faster and all around. I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great school laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this laptop so far! It is much faster than my old hp that finally shut down on me. I really like the touch ID to get into the computer. The display is nothing special. It is good but I wouldn’t use it if you are looking for super high resolution and great graphics I don’t think this is the computer for you. I am using the computer for PA school and it is working great. I will also watch shows and videos on it and it does well. Overall I am a huge fan of the computer for doing basic tasks and running basic programs!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great Laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It is so user friendly and holds a great charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, fast and great sync with other devices. Great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who is at college and has zero issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung Galaxy Book 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this laptop, I got it set up in no time and have been using it daily. Very impressed with the speed, almost no lag. I would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. no issues very light and easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Samsung Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GalaxyBook 4 is excellent, Samsung software is unobtrusive, speed is excellent, graphics great, and keyboard has a nice feel. Strongly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT A NEW COMPUTER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer on November 15th, and as you can expect, I was excited to set it up. After setup, purchasing and installing Norton antivirus and MS Office 2024, I decided to explore Windows 11. It was then that I discovered photos and files on the computer that were not mine. Best Buy advertised and sold this computer as “New,” but this is not a new computer. I called Best Buy and the Rep (Yolanda) said they will exchange the computer. Will update later. Also, there were times when I moved the cursor to a link and left click the pad, there would be no response. I would have to refresh the page and click the pad again to get it to work. For the size of this computer, the volume is underwhelming. My ipad plays louder than this. I will exchange it for something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It it's so easy to use and super smart

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    No pressure sells people.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the no hassle buy with BB the help is the greatest. I love this computer it is fast. It has a lighted key board that is easy to use. The set up is fast and seamless. I prefer Intel over AMD. I like the 16GB or the 8GM. It's perfect for Seniors or anyone. I went from a Dell 17 screen to 15 1/2 Do not regret it. Look for BB sells every week. I bought on sale. They won't do you wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for my girlfriend - she has been using it for over a year now. No issues, performance is good, she is quite satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for work. It was what I expected. I wanted a more light computer, and the Samsung- Galaxy book4 15.6" had a good weight! So far I am pretty happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and sleek finish. Love it. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Using it for work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I originally bought it to play Sims and another game, the games run good with little issues. Only Sims 4 struggles a bit but to be fair, I have A LOT of mods. I recently started using it for work though and it works great. The only issue I have is the battery life. It could be better

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect for every day use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop that had many different usb outputs. This fit the bill. Also came with an Intel core 7 prossesor. I do not game. I use it for work,

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Samsing - Galaxy Book 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, sleek, light but has low battery poor battery charge retention and not very great speaker sound

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought on BF sale: Samsung - Galaxy Book4 15.6" FHD Laptop - Intel Core 7- 16GB Memory - 512GB SSD for 500. Good Deal! I like it! Good Laptop!

    I would recommend this to a friend