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Customer Ratings & Reviews

$639.99
Save $129.01
The comparable value is $769.00

Customer reviews

Rating 4.6 out of 5 stars with 1127 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's impressive overall performance, processor speed, and screen quality. Its portability, lightweight design, and good battery life are also frequently praised. However, a few users have noted minor concerns regarding fan noise and RAM usage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,127 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for grandson and he loves it. Easy to setup and use

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and capable laptop, and a good value, especially at the sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    School computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop We got it fir college work Its perfect and light to carry to classrooms

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for 10 months now and it performs very well. I'm actually going to buy another as a Christmas present for my grandson to take to college in January. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    excellent purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to several big box stores some of them electronics stores but we did not find a computer with the features we wanted that we liked until we came to Best Buy. This purchase was for our grandson so we were looking for a sleek, light weight, powerful lots of memory and priced right.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. I think the battery life goes down fast. Was supposed to be compatible to what we had but this one is NOT a touch screen. I do like the matte screen though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price, Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop fast, this did the job, and I don’t regret it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It does what I need it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been exactly what I need at work and at home. The battery life tends to be a little less than I desire - about 3 hours. The charging cord only connects to one side making it a bit awkward at times. Other than that, the laptop works great and feels quick and smooth allowing me to get work done away from the office which has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very Fortunate

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is definitely a step up from my old one. The sole reason I'm not giving 5 Stars is I have yet to try to fully use its potential. I also bought this when Best Buy had an an incredible discount when I was "window shopping."

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price. Would recommend to anyone looning to play some small games, do some work, and use for standard browsing

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    New win 11 laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Using it with separate monitor and keyboard, but it’s own keyboard & monitor are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very good and Function Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this beautiful machine in the store, ready to go. Very happy not having to wait for delivery and getting up and running very quickly, with a simple out-the-door purchase. The brick-and-mortar stores are so convenient, we never want an online only commerce world.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Awesome price for this computer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my wife was looking for: fast, easy to navigate, and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Functional and sleek

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sleek, light, and very functional. I used it towards the end of graduate program for classes, school work, and recording videos. The camera is not great though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good laptop and features for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money. Using it now to write this. Perfect for my home laptop. Display is good, backlit keyboard and having a number pad on it is perfect. Only thing i wish is that it had an internal 1g ssd vs the 512 but it does have a memory slot so i added a micro 512.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Fan noise
    Best Buy Employee

    Rated 2 out of 5 stars

    Possibly defective?

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the keyboard set up on this laptop. It's similiar to the dell or microsoft. I personally don't like when the letters and keys are huge.the numeric keyboard was awesome to have as well. When it came in I didn't realize the display was that of the non-touch screen so instead of your bright almost phone-like screen that you get on the 2 in 1 laptops (laptops that fold into tablet mode and are touch screen), so I was a bit disappointed but that was my fault for not paying much attention to the pictures. When I turned the laptop on it was pretty loud. Hubby reminded me that it was due to being turned on and booting everything up. After a couple of times it was still loud and got hot after 30-40 mins. Like i said, it's possible I got a defective product or it could be due to it being only the base model as well. I've heard that the 360 model and ultra model run amazingly! In my opinion, if you're going to get a samsung book don't get the base model (book4) get the 360 or the ultra model. You get what you pay for. While yes, they are much more expensive you are also paying for better display and a flawless experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ArielAlexiiss, thanks for taking the time to review your Samsung Galaxy Book4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, there's a few things that can be done. Feel free to check out, "Samsung PC cooling fan noise" and "Keep your Galaxy device at its normal operating temperature"" to help resolve what you may be experiencing with your device. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to replace my 12 year old laptop that had Windows 10 and couldn’t be upgraded. The new laptop starts much quicker and is lighter in weight than the old one. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Samsung computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung Galaxy Book 4! The 15.6" screen is great! It is lightweight, fast and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent notebook. Lightweight and powerful for normal tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Love everything about it. Wonderful features on it. Not heavy and easy to navigate.

    I would recommend this to a friend