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Customer Ratings & Reviews

$639.99
Save $260
Comp. Value: $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1043 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy Book4's overall performance, processor speed, and screen quality. Many appreciate its portability due to its lightweight design. While the laptop generally receives positive feedback, some users have noted occasional fan noise and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,043 reviews
  • Rated 5 out of 5 stars

    Samsung quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice improvements. Budget friendly. I wanted to pair with Samsung phone and tv, so far very nice choice. Miss having the touchscreen however the 360 is the version to get if you want touch and tablet functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicer than I expected. Great price too. Always go to Best Buy for my tech needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, does exactly what I need it to. The keyboard stands out vs other laptops I've had in the past. Most laptop keyboards leave me wishing I had an external, but the keys are nice and the addition of a full number is very appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for 10 months now and it performs very well. I'm actually going to buy another as a Christmas present for my grandson to take to college in January. Great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Laptop! Love my new Samsung laptop from Best Buy! Super fast, sleek design, and an incredible display. Perfect for work and entertainment — couldn’t be happier with the purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good at the sale pricepoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a lightweight, functional laptop that has the built in samsung connectivity for sharing etc. Keyboard is not its strong suit, and the touch pad seems to have some jitter during quick scrolling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with this laptop. Great speed, nice storage space. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice solid and light laptop. Enjoying it so far snd hopping long after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung laptop works great. Apps open quickly. Its fast and connects to my Samsung phone

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Samsung review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pixel color fades, is not sharp, though the speed is great but it a let down on the HD picture

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy ChristopherO, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Book4. We appreciate your transparency as we strive to improve the functionality of our product line. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. Incorrect display settings can cause pixel fading which also impacts the sharpness of your display. Please adjust your display settings, ensure that your drivers are updated, and then restart your PC to resolve what you've described to be experiencing. If you would like further assistance afterward, let us know by reaching out to Support. We're always happy to assist you further. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    A good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to replace my 12 year old laptop that had Windows 10 and couldn’t be upgraded. The new laptop starts much quicker and is lighter in weight than the old one. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent computer! It’s very sleek and very light in weight. Overall processing is quick and my husband enjoys it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do over?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the original one purchased. It would not turn on or recharge after less than 2 months. After spending hours on phone with Samsung tech support they did agreed to fix or replace it. The problem was it had to be shipped back to them, and they would take care of it under warranty. They would not guarantee when I would get the laptop back (it could take weeks). I went back to Best Buy and they exchanged it for a new one and transferred my data to the new laptop with the Best Buy Total protection plan. I would highly recommend buying this plan if you decide to purchase a laptop. This model also doesn't have touch screen, I'm sorry I didn't get.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has great battery life and so far has been amazing for college. I’m a cs major and it gets the job done. Only downside is it’s a bit big and heavy but it’s pretty slim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! Great gor all my needs as a student and for home needs as well for organizing finances. Samsung is my brand of choice for anything!!! You cant go wrong with samsung ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 8 year old laptop with the new Samsung. I'm pleased with the updated features that provide faster processing. And the price was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for school and for my designing class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, exactly what I was needed, love the speed, highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linda Griffin Travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and and lightweight. As a travel agent I use it to book travel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy is Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little machine. Gets a but overloaded when many programs are open and i have a but if difficulty with my docking station but i think that relates to settings or a bad HDMI, just didnt occur with my last laptop. Overall a very solid machine for the price.

    I would recommend this to a friend