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Customer Ratings & Reviews

$639.99
Save $260
Comp. Value: $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1043 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy Book4's overall performance, processor speed, and screen quality. Many appreciate its portability due to its lightweight design. While the laptop generally receives positive feedback, some users have noted occasional fan noise and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,043 reviews
  • Rated 5 out of 5 stars

    Love this Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Samsung fan! I love this laptop. The only thing I'd kind of complain of is the outside of the laptop picks up smudges and small scratches. I wanted to find a case to protect it but haven't found one yet. The scratches/smudges are able to be wiped off, but it makes me nervous that something will get in and won't be able to be removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been working out great for me. Big screen, laptop is feels sturdy but not heavy. Performs great as my personal computer for managing my finances and research work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD COMPUTER!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wonderful machine - Had an older laptop that just was a drag on my life - this speeds up everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Book4 15.6" FHD Laptop - Intel Co

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - Galaxy Book4 15.6" FHD Laptop - Intel Core 7- 16GB Memory - 512GB SSD - Silver is a great product I enjoy using everyday. I am currently using it to apply for jobs and write reviews. Thank you Best Buy for the great pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, works so fast and efficiently. Hopefully this is a laptop i can keep for a few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and does the job! No issues so far at all!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, reliable, and well priced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the 3rd of these laptops that we have bought; each one for use at a church. We are VERY happy with their performance and reliability. In fact, we'll probably buy another soon for our Youth Director!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop 15" display.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality products! Delivery on time, my Samsung laptop works efficiently. Fast and accurate, keyboard excellent, connectivity excellence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new laptop. work great very fast and clear . graet sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Book4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy with everything about this laptop. It blows an identical size, processor and GB HP laptop out of the water. Even Windows 11 runs better on the Galaxy compared to the HP. I would recommend the Samsung Galaxy Book4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for work. It was what I expected. I wanted a more light computer, and the Samsung- Galaxy book4 15.6" had a good weight! So far I am pretty happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is very good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best laptop but only issue is processor Samsung - Galaxy Book4 15.6" FHD Laptop - Intel Core 7- 16GB Memory - 512GB SSD - Silver it really good for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice inexpensive laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, screen is a great size and keyboard nicely ergonomic. Great speed but im not a gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coupons are ICING on the cake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't brought it in to have my data transferred yet so tbh I'm not sure how much I'm going to love love love it but I'm sure I will. It looks dazzling in the box!! lol. I'm a little intimidated by it but the sales person said it was the one he would buy if he was the one making the purchase. He assured me it includes "All the bells and whistles" .....What's not to like about that? Just saying ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Greta value work laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop that I got good deal on that I use for work. The battery is actually noticeably good and I do not have to always charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent laptop, I use it almost every day and it works very well. It is lightweight, thin and comfortable to carry. The internet connection is smooth and the connection with devices is also smooth. I'm happy with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book4 15.6'' - Silver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and beautiful. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Possibly defective?

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the keyboard set up on this laptop. It's similiar to the dell or microsoft. I personally don't like when the letters and keys are huge.the numeric keyboard was awesome to have as well. When it came in I didn't realize the display was that of the non-touch screen so instead of your bright almost phone-like screen that you get on the 2 in 1 laptops (laptops that fold into tablet mode and are touch screen), so I was a bit disappointed but that was my fault for not paying much attention to the pictures. When I turned the laptop on it was pretty loud. Hubby reminded me that it was due to being turned on and booting everything up. After a couple of times it was still loud and got hot after 30-40 mins. Like i said, it's possible I got a defective product or it could be due to it being only the base model as well. I've heard that the 360 model and ultra model run amazingly! In my opinion, if you're going to get a samsung book don't get the base model (book4) get the 360 or the ultra model. You get what you pay for. While yes, they are much more expensive you are also paying for better display and a flawless experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ArielAlexiiss, thanks for taking the time to review your Samsung Galaxy Book4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, there's a few things that can be done. Feel free to check out, "Samsung PC cooling fan noise" and "Keep your Galaxy device at its normal operating temperature"" to help resolve what you may be experiencing with your device. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Surprisingly good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, was a little worried because its a Samsung and I didn't know they made laptops. But I'm greatly pleased with everything except that it doesn't support DirectX 12 which is needed to play some newer games of 2025. Also there's no camera but I like that it doesn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my job and it’s been working perfectly. I love it. I will buy someone else to buy it great price.

    I would recommend this to a friend