Customer Ratings & Reviews

Excellent laptop and a fantastic deal as an "open box". Works well with games and doing homework.

Still getting used to it. 1 each app you have to open the volume control to turn each volume up or down not like it was on the other brands. 2 its faster loading and very efficient

So far, I haven't had much of a problem with the laptop itself. It's the quality of the materials that disappoints me so much. Within a week, I found a hard black rubber thing on my bedroom floor that I couldn't identify. It turns out, it's one of the feet that goes under the laptop. It just fell off on it's own, from just sitting on my bed.. Then, the edge that goes around the screen is very thin and a little loose. I'm praying that this laptop will last a year before the screen detaches and it falls apart. At first I thought this must be a counterfeit, because I have purchased counterfeit TV's, but Samsung registered it, so I have to assume it's genuine. It's strange though, because the first person I spoke to said that that was NOT the serial numbers for their laptops. Then, they put me through to someone that said it was. The reason I was talking to them, was because I tried to register it online and it wouldn't let me, because my serial numbers were LONGER than what it said they were supposed to be. They never did explain that to me. So, I still don't know if I was sold an original Samsung Galaxy Book 4 computer or if it's a counterfeit or clone. The 1st person I spoke to said that was a serial number on one of the OLDER Galaxy Models. WHAT?? For the money I spent, I sure hope it's not a counterfeit. Samsung should be building better computers that don't start falling apart as soon as they are shipped to you. The one thing I do like about this, is the lighted keyboard, but I would not recommend this unit.

I really like the sleek design of the Samsung computer. The way it performs is very simple The people at Best Buy are supper friendly and helpful

Great laptop Good display Awesome battery life Perfect for daily business use

This laptop was exactly what I was looking for in terms of features and price-point (purchased during Black Friday Sale). It was easy to set up and get running in a short amount of time and is super fast! Couldn't be happier with my purchase!

Online order Pick up was easy I am happy with laptop

The computer is very good. Light weight, fast, the charger is small. All the necessary features to a good performance are available.

I got it for college use and I love it. Easy to use, perfect for college, makes one less thing to worry about!

My son bought this laptop for college and absolutely loves it! Great speed lots of memory and awesome graphics.

Super defined compture and really easy to conduct.

Love it! I can get so much done with ease. Easy to work on.

Best budget laptop I've ever had. Perfect size for getting the most out of a seatback tray. Pretty light too but it feels good and solid. I'll probably upgrade the SSD but everything else is a really good spec for the price I paid.

Very good laptop, screen quality, performance and speed! After a year some issues with internet connectivity

Nice design, display, and the AI assistant is helpful. Would be nice if it was touchscreen but im not paying $300 more for that feature. Charges fast with the type C lighting charger (included) and battery life is descent.

Samsung has never let me down when it comes to Laptops and the new Galaxy Book 4 is everything you could ask for in a modern laptop. From crisp streaming experience to GamePass connectivity and a large size screen this is a beauty for a FHD laptop

Price performance product. The hinges holding the screen could be stronger. Other than that, it delivers as much performance as it promises and looks nice.

Excellent laptop, well worth the money. Very fast and responsive, it does everything i need it to

it was AMAZING. best laptop i have ever purchased! it was smooth and runs nicely and has great performance! would recommend to anyone. Exactly what i needed

This was a great purchase. I love the Samsung operating system. Compatible With all of my other devices.