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Customer Ratings & Reviews

$639.99
Save $260
Comp. Value: $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1043 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy Book4's overall performance, processor speed, and screen quality. Many appreciate its portability due to its lightweight design. While the laptop generally receives positive feedback, some users have noted occasional fan noise and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,043 reviews
  • Rated 5 out of 5 stars

    Zoom zoom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoy this laptop. It works great. I used also for my business and my meeting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing laptop, very fast and love the layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I use to make music and record and handle multiple businesses

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Very disappointed (lagging and fan noise)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I got a bad laptop, but this one is just not up to par. Video playback on YouTube can be infuriatingly slow, with constant lagging (same videos on my phone play fine). Plus the fan noise is high even with minimal resources being used. I would not buy this again and may be trading it in or simply junking it. Oh...and battery life is average at best.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ScottH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please check your internet connection and close any other resource-intensive programs that may be running in the background. It's normal for the fan to get louder if the PC is working hard, and it should quiet down when your task is complete. Gaming and video rendering are notorious for pushing a computer as well. If the fan is running hard during normal use, there's a few things that can be done. Please feel free to check out "Samsung PC runs slowly or freezes" and "Samsung PC cooling fan noise" to help resolve what you may be experiencing with your PC. If you would like further assistance afterward, please do not hesitate to reach out to Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works right. Good computer. Pretty. Hello

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Easy startup and great value. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So smooth and i can work easily and connect to my work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amzing laptop great peices great specs reallly helps me get things done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well. I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to take it with me when I travel. I do paperless billing and this keep me up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for School

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the computer for school, it has worked great, speed is perfect for assignments and my wife is able to do things at home with it too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxybook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for basic school work, not laggy or slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has never let me down when it comes to Laptops and the new Galaxy Book 4 is everything you could ask for in a modern laptop. From crisp streaming experience to GamePass connectivity and a large size screen this is a beauty for a FHD laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good all-around computer which meets requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, Good price, Good speed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop good price, gets a little hot so might want a cooling stand if you plan on playing video games or anything processor heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It met my expectations. Very nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard too small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard too small for my hands and fingers. Returned without using

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still warming up to it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t remain connected to WiFi for some reason. I’ve always used a Mac so maybe I just need to get the hang of this. Also, battery runs out quicker and I need to keep it plugged in.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Amazing, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing less than optimal battery life on your Galaxy Book4, please take a moment to review "Reduced battery life on Samsung PC" to help resolve what you may be experiencing. Also, take a look at, "Cannot connect Samsung PC to internet" to troubleshoot your connectivity. We realize that transitioning to new devices can sometimes feel a bit overwhelming, so we have provided a wealth of resources to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for you. If you would like to share any other feedback with us or if you would like any assistance, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and studying for certification and college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome LapTop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LopTop is Awesome I really enjoy using it. I use this on my DTF Printer and the quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal I always purchase from best bye store bestbye give me best opruchinity and also get rewards on bestbye card

    I would recommend this to a friend