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Customer Ratings & Reviews

$639.99
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Comp. Value: $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1043 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy Book4's overall performance, processor speed, and screen quality. Many appreciate its portability due to its lightweight design. While the laptop generally receives positive feedback, some users have noted occasional fan noise and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,043 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great computer and works really well! I found this fantastic for acdemic works

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a while, not regularly but within a year it stopped starting,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service...good advice in finding the laptop I wanted... Salesperson took extra effort to help me by searching stock and inventory until we found it at another store Geek squad Kevin was very knowledgeable and helpful in setting up my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, great speed, efficient. Really appreciate the extra security with McAfee already built in and the thumbprint access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Everything I was looking for in a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my college assignments. So far its been great. Yet laptop tended to warm up fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was perfect for my grandson just starting college!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop-I had desk top computers before this. Fast & works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top for great price. Clarity for screen is amazing. And easy set-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything that I need it to do based on my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung book4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent PC for personal use. Very fast and good size. Only missing thing is touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Bought this for my new business. Would recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    John MC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, it is a very nice laptop in regard to its speed and ease of use. However, I hear the fan at times more than I would like.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha JohnM, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4. We value all feedback as it ensures we remain innovative while improving on the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, there's a few things that can be done. Please take a look at, "Samsung PC cooling fan noise" to help resolve what you may be experiencing with your PC. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I've bought - this one for my wife since I liked mine so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time buying Samsung Galaxy book4, Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first time buying Samsung Galaxy book4. It was easy to set up the computer. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent display and finish

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has got beautiful display with vivid colors and clarity which is better than any other specialized laptop manufacturers like HP,Lenovo

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps restarting, having issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not about Best Buy, but, the laptop. It looks great, the specs are great, but, it constantly restarts, and half the time the restarts are slow. I walk away for 5 minutes and it has restarted. It loses WiFi connect and I have to restart. I've gotten the blue screen twice. It's only a few months old. Usually love Samsung products, extremely disappointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations PorterG, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're having an issue with your Samsung Windows PC or if it isn’t running properly, you can use Samsung Recovery to reset the device and restore it to a previous point in time. Samsung Recovery has options for creating a backup, performing a reset, and even restoring the Windows OS. You should consider creating backups regularly when your PC is running well, especially if you plan to make big changes. This will ensure that you have a stable backup available in case your Samsung Notebook model, such as your Galaxy Book or Galaxy Tab Pro S, ever malfunctions. You can also reset your Microsoft account password if you’ve forgotten it. Please take a moment to review, "Recover, restore, or reset your Samsung PC," "Cannot connect Samsung PC to internet," and "Blue or green screen error on Samsung PC" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and at the same time very robust. Price performance product for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent small office laptop. Fast speed and easy to use for any one with little to most knowledge of computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. Definitely a good computer for traveling.

    I would recommend this to a friend