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Customer Ratings & Reviews

$639.99
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Comp. Value: $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1043 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy Book4's overall performance, processor speed, and screen quality. Many appreciate its portability due to its lightweight design. While the laptop generally receives positive feedback, some users have noted occasional fan noise and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,043 reviews
  • Rated 5 out of 5 stars

    jus fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just fine just fine just fine just fine just fine just fine just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday. It was very affordable and has many features. I love this laptop and everything that it comes with. Definitely plan on upgrading when I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and just the right size. Not too heavy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok…I’ll stick to HP in the future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do but definitely not a fan of Samsung. Only purchased because it was on sale. The numeric keys on the right of the keyboard seem “off” and the +-*\ keys are in odd places. The keyboard doesn’t feel natural when you’re typing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings JM416, thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Book4. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your PC and without being able to ask you any follow up questions to probe further, I suggest contacting Support if you would like any further assistance with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Amaaaazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this laptop. I actually saw the same laptop with a friend of mine and I immediately wanted to buy it. I saved up some money to buy this. Amazing laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is not fit for miney

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and quality and great service from Best Buy but the only problem Samsung the laptop configuration is not fit this price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    teacher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a great Samsung laptap for a great price. The Geek Squad set it up very quickly and the explanations were very simply expressed. THANK YOU!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always quick, easy and straightforward. Will always recommend Best Buy to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it fills the bill. This was a present for someone else, so I haven't seen the computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value/Not for Gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have done more research before purchasing as this is a good value laptop and works very well for browsing and email but don't ask to much of it. Gaming will work but is very limited. Memory is not sufficient for games nor are the graphics. At the time, I did not know I would be gaming as much as I am, so, if you want to game, this isn't the right choice. Otherwise, I have no complaints

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day JayJarraff, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. We value your honesty as we improve the design and functionality of our product line while staying committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Book4 is a good option for casual gamers or for those who enjoy playing less demanding options. The Galaxy Book4 Ultra is an even better option due to its Intel processor and dedicated NVIDIA graphics card. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    A nice Laptop at a Good Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to sync my Samsung phone with my laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a very nice laptop for the price. Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oh well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson told me I would not have problems running a certain program. Turned out I needed more. OH well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sales service. This store has great setvices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent PC choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellente computer and price. I take and offer of $200+ and it is an amazing deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung book 4 battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung book 4 is a good laptop in general. I just wish the battery performance would be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galexy laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the order shipped fast, set up easy and works good for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11 makes this a rough transition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop - watch out for Winfows 11 - they don't make it easy to transfer files from 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, compact, and easy to use and store when not in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung laptop is working very well, since we got it. Would recommend it to anyone looking for a laptop with everything you’re looking for.

    I would recommend this to a friend