Customer Ratings & Reviews

I love my new laptop. Is very fast and works great. Samsung once again is proved to be an excellent brand

Even that wasn’t the 1 choice it has deliver very good performance

I love this computer! Replaced a Chromebook with this laptop and am very pleased with it.

This was a gift and the recipient loves it. Breaking the cost down in 4 payments during the holidays was a bonus.

Great laptop! It works smoothly and efficiently, perfect for work!

I was lucky enough to get a great deal on a Samsung laptop and keyboard. Works great. Thanks Best Buy

Excellent notebook. Lightweight and powerful for normal tasks.

laptop is just fine - shopping experience from order to pickup was a breeze. I did come in first to see/touch the laptops, get an idea of durability, weight, etc.

Couldn't be happier with the purchase. It worked perfedtly for my wifes screen peonint designs and application

This has everything I need and want in a home laptop!

Excellent laptop! It has everything you need for utility usage and it can even run advanced sofrware with a solid processor

Great laptop for the price. It fits my needs perfectly.

This is a replacement unit for a warranty. It works fine, but disappointed it doesn't have the touch screen & it is much heavier.

Great laptop helps me on my gaming live stream I will recommend 2 my friends and family

It’s different than what I’ve used for many years. I’m still adjusting and learning how to navigate through things. The Geek Squad set up agent was very good and he did tell me I could come back anytime for assistance.

Bought this on July 19th. But the package didn’t arrive or went missing. I have informed support about this and they said they are going to replace the item and I have to pick it up from store. After 4 days the order was still on waiting, so I have contacted the support again they said the store has no stock and they said they can refund the amount. I got a confirmation mail stating that the refund has started and I would receive the amount in 7-10 business days. I have waited 10 days and contacted them again they said they couldn’t process the refund. I have asked them why they can’t stick to one thing, a representative has transferred the call to her supervisor. He said that the refund would be credited and just wait for 24-48 hrs for the email. It’s been 3 days now and yet there is no email. I don’t get it why make me wait for this long and not solve any issue. I don’t recommend anyone now for buying anything from Best Buy. First they said I would need to pickup the replacement that failed. Then they said they would refund the amount and I also have the mail confirmation. Next thing they said was they can’t process the refund. Now they are saying that I would have to wait 2 days and now it’s the 3rd day. Yet I don’t receive any mail but the support team says refund has started. All I have to say is why waste my time for all these days and make me call and chat with them for like 10 times.

Well so far my technotart husband has been able to navigate with no issues using his new toy!

It is amazing and powerful laptop I ever use. Fantastic work by samsung

Excellent item for all my needs fast and reliable!

Love my galaxy book. Got it for school and I couldn't be happier with it.