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Customer Ratings & Reviews

$639.99
Save $260
Comp. Value: $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1043 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy Book4's overall performance, processor speed, and screen quality. Many appreciate its portability due to its lightweight design. While the laptop generally receives positive feedback, some users have noted occasional fan noise and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,043 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to break, my frame just broke. Battery is not too strong, just acceptable. Sometimes wifi connecting is really slow, or cannot find the internet (while my iPhone is connecting, the wifi connection of this laptop is weak)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Hong, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Book4. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. Feel free to review, "Reduced battery life on Samsung PC," "Samsung PC runs slowly or freezes," and "Samsung PC will not connect the internet" to help resolve what you've described to be experiencing with your PC. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Support. Thanks for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this laptop!!! Got it for work and seriously thinking about getting a second one for school and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great. I use it mostly for work filling out documents and thing of that nature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H.P. laptop can't be beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving my HP laptop. ez to set up and use I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product; open box purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this "open box" and have had it for about a month. It is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great student laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for school. Runs great recommend to students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my online classes. Very easy to set up and get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate that there was a sale going on so i purchased this laptop for my grandson for Christmas. So i can give better feedback then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, basic, inexpensive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive, basic. Does what we need it to do. Seems to be a good fit for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy everything about this laptop,the only thing that I have a problem with is the battery it last long enough but I wish I somehow lasted longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great dont be scared to purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great dont be scared to purchase has all the ports you need screen is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy wins again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off.. Best Buy service is unreal! The computer works fantastic. The pick up was easy, even though we were in an unfamiliar city. Very smooth process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ricky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, but am having trouble connecting it to my wireless printer. Probably has to do with the Windows 11 but it updated drivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales rep was very helpful and showed us exactly what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It functions quickly. I am so glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed _yyyyyyyyyyyyyyyyyyyyyyyyyyhyyh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i made this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Pleased with my purchase. Knowledgeable salesman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new laptop. It is all i expected it to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer at a great value. I really love that there is a port for the power cord on each side of the laptop!!! The screen is a decent size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Notebook 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I purchased so far and all thanks to Best Buy amazing deals.

    I would recommend this to a friend