Customer Ratings & Reviews
- Model:
- NP750XGK-KS2US
- SKU:
- 10467981
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Galaxy Book4's overall performance, processor speed, and screen quality. Many appreciate its portability due to its lightweight design. While the laptop generally receives positive feedback, some users have noted occasional fan noise and connectivity issues.
This summary was generated by AI based on customer reviews.
Great experience buying a laptop at best buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was my first time buying from Best buy and it has been a very good experience so far. The Laptop that I got is working very well and given the specs it has, I feel I got a great deal on it
I would recommend this to a friendAWFUL BATTERY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not impressed with this laptop. The battery is horrible and dies within a few hours of use. I have to turn my computer on battery saver all day, every day in order for me to get a good battery performance. Everything else about the laptop is fine but the battery power made me regret buying this computer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing your candid feedback with us, Destiny. We always look forward to hearing from our customers! We see that you reached out concerning your Galaxy Book4. The Galaxy Book4 Pro battery offers up to 21 hours of video runtime and supports fast charging, allowing you to reach 35% battery capacity in just about 30 minutes. If you feel that the battery life has decreased, you can use the Smart Battery Calibration feature to reset and recalibrate the battery's performance. To perform the calibration, start by closing all programs and disconnecting the AC adapter, then access the Samsung BIOS Configuration by pressing F2 when the SAMSUNG logo appears. Run the Smart Battery Calibration by clicking on Advanced in the left-side menu and then double-clicking on Smart Battery Calibration in the right-side menu. The process may take up to 5 hours, and after the battery is completely discharged, connect the AC adapter to recharge the battery. If you encounter any further challenges, please do not hesitate to reach out to our Support team for additional assistance. -Kelvin
Pash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice and does it's thing, for it's price. I reccomend this production.
I would recommend this to a friendMy lap top
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Great service. Liked having the Geek Squad right there in the store to help. I learned a lot from Geek Squad on how to use the lap top.
I would recommend this to a friendGood for the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money Works with all my Samsung gear, it has all a lot of the same apps as my S24 - notes gallery etc.
I would recommend this to a friendLove my samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great working laptop could not ask for better performance
I would recommend this to a friendGood decision in purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a quality and easy-to-use laptop, I opted for this Samsung that works very well for what I need and more.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a value for my money and sales girl was just the best,real definition of sales rep with patient and tolerance. She's the best
I would recommend this to a friendIts okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice i like it but i just happen to get a defective one im returning today
I would recommend this to a friendBrand response from Samsung
Posted .Hello Rozz, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book4. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your Galaxy Book4 and without being able to ask you any probing questions, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra
Samsung Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exactly what I needed. Great help from our Sales person.
I would recommend this to a friendSamdung Book 4 Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent computer. Was in need of an RJ-45 jack and this has one!
I would recommend this to a friendNotebook samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my lap top has everthing I needed , for work and some emails
I would recommend this to a friendGreat Features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was a great purchase! Has all the features my wife was looking for and Best Buy had it for a great price.
I would recommend this to a friendGreat computer. Excellent service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my new computer and especially Geek Squad’s efforts to get it set up and transfer data.
I would recommend this to a friendFabulous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great buy. Would recommend to buy it to tell my friends . Price was good
I would recommend this to a friendGreat Purchase!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase with great savings! Wife loves the laptop, thanks again Best Buy!
I would recommend this to a friendGreat laptop of youre already in the Samsung ecosy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick and responsive for average computing needs. If you already have lots of Samsung devices the experience is seamless.
I would recommend this to a friendGalaxy Book4 15.6"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very seamless purchase and arrived earlier than expected!
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget computer has a bright screen and fast interface. The only problem is that the battery runs out fast.
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is horrible (3-4 hrs). Fingerprint ID doesn't work. Mousetrack pad is too large and off center so the right hand drags on it or inadvertently clicks the cursor. I'm so disappointed and wish I had bought the Dell I had been looking at.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Doc2007, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Check out, "Reduced battery life on Samsung PC" when you have the free time available to conduct some simple troubleshooting. To fix your fingerprint scanner not recognizing your data, clean the power button sensor, restart the device, and update the fingerprint driver via Samsung Update or Device Manager. You can reduce the touchpad sensitivity on your PC to "Low" in Settings > Bluetooth & devices > Touchpad if you feel as though it is too sensitive to your hand placement. If you would like any further assistance afterward, please reach out to Support. We're always happy to help in any way that we can! Thank you for being a valued Samsung customer. - Debra