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Customer Ratings & Reviews

$639.99
Save $129.01
The comparable value is $769.00

Customer reviews

Rating 4.6 out of 5 stars with 1128 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's impressive overall performance, processor speed, and screen quality. Its portability, lightweight design, and good battery life are also frequently praised. However, a few users have noted minor concerns regarding fan noise and RAM usage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,128 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service an products love my computer great Christmas gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my work from home job and it is definitely doing the job. Can’t asked for more with the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it online and picked it up in store, it was a very smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the price. This is perfect for my goddaughter that attends middle school

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not up to expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop quality what’s surprisingly low despite the cost the trackpad was terrible

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy JavierT, thanks for taking the opportunity to reach out to share your thoughts with us about your experience using the Samsung Galaxy Book4. We understand how frustrating it may be to purchase a device that may not meet initial expectations. We'd love to be able to assist you with that, however, we need more information regarding what you may be experiencing with your device before we can do so. We encourage you to reach out to Support if you would like to share additional feedback or if you would like further assistance. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Book for(4) Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Product, the overall exp in using this device was awesome.....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken Hinge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was always handled gently. The hinge broke in before I had it two years. Thank you "planned Obsolecence"!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this new laptop every day. Good quality and price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Numeric keyboard lauout frustrating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont really use the numeric keyboard, it's a great laptop. However, my wife really uses it, and Samsung changed it's layout to differ from all the other numeric keyboards, so it is very frustrating to have to get used to that layout only for this laptop. Had to return it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Miles, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your Galaxy Book, feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    2024 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good,good,good,good,good,the only thing that would make this better would be a touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop ! Great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, easy to set up, what I was looking for and hope that this actually works for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Very satisfied with same day purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit to find the various features. Excellent computer, would buy again in the future.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to break, my frame just broke. Battery is not too strong, just acceptable. Sometimes wifi connecting is really slow, or cannot find the internet (while my iPhone is connecting, the wifi connection of this laptop is weak)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Hong, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Book4. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. Feel free to review, "Reduced battery life on Samsung PC," "Samsung PC runs slowly or freezes," and "Samsung PC will not connect the internet" to help resolve what you've described to be experiencing with your PC. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Support. Thanks for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great Galaxy Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, took advantage of the Black Friday sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I love tahtvit connects to my tablet and phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased @ a reasonable proce per it operational and functional abilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Laptop if you are on a budget. Nothing flashy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been performing well. It's been reliable, and the picture quality is great.

    I would recommend this to a friend