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Customer Ratings & Reviews

$786.03
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Customer reviews

Rating 4.6 out of 5 stars with 1075 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,075 reviews
  • Best Buy Employee

    Rated 2 out of 5 stars

    Possibly defective?

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the keyboard set up on this laptop. It's similiar to the dell or microsoft. I personally don't like when the letters and keys are huge.the numeric keyboard was awesome to have as well. When it came in I didn't realize the display was that of the non-touch screen so instead of your bright almost phone-like screen that you get on the 2 in 1 laptops (laptops that fold into tablet mode and are touch screen), so I was a bit disappointed but that was my fault for not paying much attention to the pictures. When I turned the laptop on it was pretty loud. Hubby reminded me that it was due to being turned on and booting everything up. After a couple of times it was still loud and got hot after 30-40 mins. Like i said, it's possible I got a defective product or it could be due to it being only the base model as well. I've heard that the 360 model and ultra model run amazingly! In my opinion, if you're going to get a samsung book don't get the base model (book4) get the 360 or the ultra model. You get what you pay for. While yes, they are much more expensive you are also paying for better display and a flawless experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ArielAlexiiss, thanks for taking the time to review your Samsung Galaxy Book4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, there's a few things that can be done. Feel free to check out, "Samsung PC cooling fan noise" and "Keep your Galaxy device at its normal operating temperature"" to help resolve what you may be experiencing with your device. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Coupons are ICING on the cake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't brought it in to have my data transferred yet so tbh I'm not sure how much I'm going to love love love it but I'm sure I will. It looks dazzling in the box!! lol. I'm a little intimidated by it but the sales person said it was the one he would buy if he was the one making the purchase. He assured me it includes "All the bells and whistles" .....What's not to like about that? Just saying ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been working out great for me. Big screen, laptop is feels sturdy but not heavy. Performs great as my personal computer for managing my finances and research work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, reliable, and well priced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the 3rd of these laptops that we have bought; each one for use at a church. We are VERY happy with their performance and reliability. In fact, we'll probably buy another soon for our Youth Director!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, easy to use, does exactly what I need it to do. Boots up quickly. I am using it for both business and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Book4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy with everything about this laptop. It blows an identical size, processor and GB HP laptop out of the water. Even Windows 11 runs better on the Galaxy compared to the HP. I would recommend the Samsung Galaxy Book4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book4 for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. The operating systems has (so far) run smoothly, starts up quickly, doesnt run too hot and battery life is great. No complaints at this point in time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing display

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is light and very premium-feeling. Definitely a step up from my older laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great experience purchasing the laptop. It’s easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent laptop, I use it almost every day and it works very well. It is lightweight, thin and comfortable to carry. The internet connection is smooth and the connection with devices is also smooth. I'm happy with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at cheap price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop. Nice and fast and no problems with it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, was a little worried because its a Samsung and I didn't know they made laptops. But I'm greatly pleased with everything except that it doesn't support DirectX 12 which is needed to play some newer games of 2025. Also there's no camera but I like that it doesn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is very good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best laptop but only issue is processor Samsung - Galaxy Book4 15.6" FHD Laptop - Intel Core 7- 16GB Memory - 512GB SSD - Silver it really good for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must buy !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase, for gaming enthisiast, must buy for christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It’s very fast and I love the look of it! The screen display is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for the Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. Has handled adobe Photoshop and Illustrator without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book4 15.6'' - Silver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and beautiful. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid little laptop. Not going to do anything special, but if u want a decent laptop for the money, go with this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grestest laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ive ever used , i love mine. sleek easy to store charges quickly. this is a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this computer. Has great speed and handles well for what i need to accomplish.

    I would recommend this to a friend