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Customer Ratings & Reviews

$786.03
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Customer reviews

Rating 4.6 out of 5 stars with 1077 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,077 reviews
  • Rated 5 out of 5 stars

    Everything I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I use to make music and record and handle multiple businesses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, Good price, Good speed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop good price, gets a little hot so might want a cooling stand if you plan on playing video games or anything processor heavy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still warming up to it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t remain connected to WiFi for some reason. I’ve always used a Mac so maybe I just need to get the hang of this. Also, battery runs out quicker and I need to keep it plugged in.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Amazing, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing less than optimal battery life on your Galaxy Book4, please take a moment to review "Reduced battery life on Samsung PC" to help resolve what you may be experiencing. Also, take a look at, "Cannot connect Samsung PC to internet" to troubleshoot your connectivity. We realize that transitioning to new devices can sometimes feel a bit overwhelming, so we have provided a wealth of resources to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for you. If you would like to share any other feedback with us or if you would like any assistance, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    works well. I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to take it with me when I travel. I do paperless billing and this keep me up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service...good advice in finding the laptop I wanted... Salesperson took extra effort to help me by searching stock and inventory until we found it at another store Geek squad Kevin was very knowledgeable and helpful in setting up my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Easy startup and great value. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amzing laptop great peices great specs reallly helps me get things done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good all-around computer which meets requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal I always purchase from best bye store bestbye give me best opruchinity and also get rewards on bestbye card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It met my expectations. Very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome LapTop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LopTop is Awesome I really enjoy using it. I use this on my DTF Printer and the quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxybook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for basic school work, not laggy or slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, great speed, efficient. Really appreciate the extra security with McAfee already built in and the thumbprint access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great computer and works really well! I found this fantastic for acdemic works

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and studying for certification and college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my college assignments. So far its been great. Yet laptop tended to warm up fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard too small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard too small for my hands and fingers. Returned without using

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Everything I was looking for in a laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    John MC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, it is a very nice laptop in regard to its speed and ease of use. However, I hear the fan at times more than I would like.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha JohnM, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4. We value all feedback as it ensures we remain innovative while improving on the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, there's a few things that can be done. Please take a look at, "Samsung PC cooling fan noise" to help resolve what you may be experiencing with your PC. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a while, not regularly but within a year it stopped starting,

    No, I would not recommend this to a friend