Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$645.00
Save $144.82
The comparable value is $789.82

Customer reviews

Rating 4.6 out of 5 stars with 1113 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy Book4's overall performance, processor speed, and screen quality. Many appreciate its portability due to its lightweight design. While the laptop generally receives positive feedback, some users have noted occasional fan noise and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,113 reviews
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Good computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think i would like a samsung laptop, but i do. Its quick ans quiet. I like the backlit keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and fast!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this via Open Box; looks brand new and so far running perfectly. Appreciate that it's lightweight especially for its size. The backlit keyboard comes in especially handy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for $550. I've had this laptop for 7 months and I haven't had any issues. It's extremely light, has a great battery life and it's able to run several programs without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    It works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine and does its job. The battery life is decent as advertised when not running heavy applications. The fan noise is slightly irritating. I’m also not as comfortable with the track pad because it’s minimalist design makes it hard to recognize the zones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Service Makes All the Difference

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the laptop in general. I was most impressed with the salesperson that sold it to me. He was well informed, polite and helpful. The sales person that helped me that day should be given a raise. I have had know-it-all geek sales persons at Best Buy before and I had resolved to never go into one again. I was talked into trying Best Buy again and was very happy with both the product and service. I guess it is hit or miss. Arrogance is not a good trait in your sales team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College level excellence

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale as a graduation present for my son. Seamlessly integrates with his Samsung phone and his new buds pro he got for Christmas. Sleek design and powerful hardware make this a great college level workstation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Love the laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, it’s very fast, enough storage, clear display

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    A great laptop for daily use

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an upgrade to my old laptop. The Intel Core 7 is much faster and runs multiple applications with ease. I also like the fingerprint sensor and have found it to work reliably.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Lap top

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an open box purchase. so far so good, the display and speed are good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung laptop early review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to Win11 and this laptop, have been using Win 7 PC. I selected a Samsung over other brands as I prefer their flat screen TV's so give them a shot. First it was somewhat of a shock of Windows 11 and all the automatic screens that pop up to purchase various add-on's. This laptop is just fine for my limited PC requirements, the display screen is just fine, but the battery life is only about 3.5 hours, ok for me since i only use it while at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for daughter for schoolwork and to play her games. She loves it and we’ve had no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek, Stunning and Easy To Use

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title suggests, this laptop has everything one may need for school/office, etc. Lightweight yet sturdy, crisp, and clear display. You won't find a better-priced laptop with comparable features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Reliable for work

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop handles the task I've done really well. No lag even when I have a lot of tabs open

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Decent laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price--currently at $529. Decent for everyday use and the 15" screen has a beautiful display. This laptop does not have a touch screen. I keep mine on my desk, but if you have to carry it around it is thin and does not weigh much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Galaxy Book

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Book does a decent job for most of the functions and tasks needed for at home work and activities, and purchased for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deceptive marketing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works as advertised. I applied for your credit card as it advertised 10% off, including on the current days purchase. The 10 % was not applied to the purchase. It's for future purchases according to customer support. Canceled card and closed account. Deceptive!!! Probably will not buy again from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great Computer for School

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the computer for school, it has worked great, speed is perfect for assignments and my wife is able to do things at home with it too.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Samsung - Galaxy Book4 15.6" FHD Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung-Galaxy Book4 laptop is a great buy, Very sharp screen image, fast, and with lots of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best computer yet....

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has by far been the best laptop I have owned to date...love the style and ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Bang for the buck

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent laptop for decent price. Good - Get it during a deal, don't pay full price. RAM 16 gb does the job, boot time is good Intel 7 is pretty good for anything serious, but not for heavy lift like Video editing, or gaming Not so good - (IMO) If you want touch screen, this is not for you, I prefer non touch Definitely on the slower side for graphics card Expensive if you paid full price! Overall - no complaints, but doesn't have the wow factor!

    I would recommend this to a friend