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Customer Ratings & Reviews

Your price for this item is $645.00
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 970 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 970 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful laptop can’t ask for any better I hooe it last me forever because it works fast, smooth and price can’t beat it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent value, small drawbacks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast, reliable, and handles everyday tasks with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a laptop run smoother for me. I’m pleasantly surprised how well it handled all of my tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Note 4

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love My Favorite This Laptop This My First Time This Kinds of Store I Never Try Before But I Like It The Best Samusng Book 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop I've Purchased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Laptop. I love How Fluid yhe inter face is. The Battery Life is Solid considering the Hard Drive. Best Laptop Ive purchased to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended laptop Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It suits my needs. I had some problems installing updates, but I managed to fix them.That's why I give it 4 stars. Very attractive and elegant design. It's definitely what I expected. It's been almost two months and I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Openbox Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good condition and good deal recommend for lookin for best and good deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Samsung Galaxy Book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed of everything. It loads quickly, downloads quickly, and I can move between programs quickly. The visual is crisp and the audio clear. I have enjoyed working on this laptop from day one! I would rate it a five if it had touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Laptop Great for Work and Home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I needed a laptop for my consulting firm. This laptop is great for virtual meetings, outlook emails, scheduling, project management, and web research. Having CoPilot at my fingers made all the difference. Samsung made this laptop so smooth, I truly enjoy even working at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is everything I needed it to be. Lightweight and powerful . Great for coding, school work, entertainment and overall productivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer purchased.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I showed up to purchase a computer and the help i received was excellent. i was shown several computers until i decided witch one was right for me. Thank you for all the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase. I always feel confident when making purchases from Best Buy. This purchase is no different! I haven’t owned a laptop for over five years and this did not disappoint! Fast start up~ no lag time! Love it! Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, runs the programs I need it to, good for light gaming and the hdmi port for another display is very useful in my setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop for work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the display and works good as its i7 and overall good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer. recommend for office/game use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I love that I can game and do my work on it without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is user-friendly, I love the big screen, I work from home and it works excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer finally stopped working. I had to purchase something new and I decided to go with this laptop. So far this has been great. I can't believe how good this thing works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything great about it The sound is not really high But I'm wearing headphones always so its not that matter for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 15" Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value. Very pleased with this Samsung Laptop. Excellent overall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It took me three laptops from Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     I was assured that I’d receive brand-new laptops, not refurbished ones. However, the first laptop wouldn’t connect to the internet at all, despite my excellent internet connection. The second laptop had audio issues, which nearly cost me my job. It was my first day with my manager, and he had to delay my training by another week be of audio and connection issues, missing both my orientation and the training session. Due to internet inconnectivity like the previous one. Finally, the third laptop worked correctly—guess third time’s is still a charm.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Oceanwife, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The first thing to do when you are having difficulty connecting to the internet is make sure your modem and router are working properly. Reset your modem and router according to the manufacturer's recommendations. Then check out, "Cannot connect Samsung PC to internet" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your connectivity. If the sound on your Samsung PC is distorted or scratchy, you can try fixing it by adjusting the volume or checking if updates are available. Keep in mind that this also depends on the type of sounds or music you’re listening to. Also check out, "Sound from Samsung PC is distorted or scratchy" when you have the time to troubleshoot your audio quality. If you would like to share additional feedback with us regarding your current Galaxy Book4 or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra Samsung