Customer Ratings & Reviews
- Model:
- NP750XGK-KS2US
- SKU:
- 10764037
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers express satisfaction with the Galaxy Book4's overall performance, processor speed, and screen quality. Many appreciate its portability due to its lightweight design. While the laptop generally receives positive feedback, some users have noted occasional fan noise and connectivity issues.
This summary was generated by AI based on customer reviews.
Worst experience ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on July 19th. But the package didn’t arrive or went missing. I have informed support about this and they said they are going to replace the item and I have to pick it up from store. After 4 days the order was still on waiting, so I have contacted the support again they said the store has no stock and they said they can refund the amount. I got a confirmation mail stating that the refund has started and I would receive the amount in 7-10 business days. I have waited 10 days and contacted them again they said they couldn’t process the refund. I have asked them why they can’t stick to one thing, a representative has transferred the call to her supervisor. He said that the refund would be credited and just wait for 24-48 hrs for the email. It’s been 3 days now and yet there is no email. I don’t get it why make me wait for this long and not solve any issue. I don’t recommend anyone now for buying anything from Best Buy. First they said I would need to pickup the replacement that failed. Then they said they would refund the amount and I also have the mail confirmation. Next thing they said was they can’t process the refund. Now they are saying that I would have to wait 2 days and now it’s the 3rd day. Yet I don’t receive any mail but the support team says refund has started. All I have to say is why waste my time for all these days and make me call and chat with them for like 10 times.
No, I would not recommend this to a friendGreat Laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing and powerful laptop I ever use. Fantastic work by samsung
I would recommend this to a friendGreat computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item for all my needs fast and reliable!
I would recommend this to a friend
Love it
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my galaxy book. Got it for school and I couldn't be happier with it.
I would recommend this to a friendBuy it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this laptop!!! Got it for work and seriously thinking about getting a second one for school and personal use.
I would recommend this to a friendWorks as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer works great. I use it mostly for work filling out documents and thing of that nature
I would recommend this to a friendH.P. laptop can't be beat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loving my HP laptop. ez to set up and use I recommend
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to break, my frame just broke. Battery is not too strong, just acceptable. Sometimes wifi connecting is really slow, or cannot find the internet (while my iPhone is connecting, the wifi connection of this laptop is weak)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Hong, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Book4. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. Feel free to review, "Reduced battery life on Samsung PC," "Samsung PC runs slowly or freezes," and "Samsung PC will not connect the internet" to help resolve what you've described to be experiencing with your PC. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Support. Thanks for being a devoted Samsung customer. - Debra
excellent product; open box purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this "open box" and have had it for about a month. It is great.
I would recommend this to a friendGreat student laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it for school. Runs great recommend to students
I would recommend this to a friendSamsung laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my online classes. Very easy to set up and get started.
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was fortunate that there was a sale going on so i purchased this laptop for my grandson for Christmas. So i can give better feedback then.
I would recommend this to a friendGood, basic, inexpensive
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive, basic. Does what we need it to do. Seems to be a good fit for us.
I would recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy everything about this laptop,the only thing that I have a problem with is the battery it last long enough but I wish I somehow lasted longer
I would recommend this to a friendWorks great dont be scared to purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great dont be scared to purchase has all the ports you need screen is good
I would recommend this to a friendBest Buy wins again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off.. Best Buy service is unreal! The computer works fantastic. The pick up was easy, even though we were in an unfamiliar city. Very smooth process.
I would recommend this to a friendRicky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the laptop, but am having trouble connecting it to my wireless printer. Probably has to do with the Windows 11 but it updated drivers.
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sales rep was very helpful and showed us exactly what we needed.
I would recommend this to a friendSamsung Galaxy Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. It functions quickly. I am so glad I made this purchase.
I would recommend this to a friendUpgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed _yyyyyyyyyyyyyyyyyyyyyyyyyyhyyh
I would recommend this to a friend