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Customer Ratings & Reviews

$645.00
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The comparable value is $789.82

Customer reviews

Rating 4.6 out of 5 stars with 1114 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy Book4's overall performance, processor speed, and screen quality. Many appreciate its portability due to its lightweight design. While the laptop generally receives positive feedback, some users have noted occasional fan noise and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,114 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Everything I was looking for in a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been great! Way better than my macbook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard too small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard too small for my hands and fingers. Returned without using

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a while, not regularly but within a year it stopped starting,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it fills the bill. This was a present for someone else, so I haven't seen the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never considered a Samsung computer until I was directed that way by an associate. Only complaint is the lack of a physical privacy cover for the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung laptop purchased is awesome. The super fast charger is very helpful when having to do updates. My former laptop was very old so the new one has given so much more flexibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made an appointment for Geek Squad to set up my new laptop. Appointment was on time. Set up was done in a day. I was able to get my laptop back quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Galaxy Book 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works very well and Best Buy was very helpful in setting it up for me. I have only one complaint it sometimes doesn't play the audio through the blue tooth devices that I sync it with although it shows that it is linked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always quick, easy and straightforward. Will always recommend Best Buy to others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value/Not for Gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have done more research before purchasing as this is a good value laptop and works very well for browsing and email but don't ask to much of it. Gaming will work but is very limited. Memory is not sufficient for games nor are the graphics. At the time, I did not know I would be gaming as much as I am, so, if you want to game, this isn't the right choice. Otherwise, I have no complaints

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day JayJarraff, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. We value your honesty as we improve the design and functionality of our product line while staying committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Book4 is a good option for casual gamers or for those who enjoy playing less demanding options. The Galaxy Book4 Ultra is an even better option due to its Intel processor and dedicated NVIDIA graphics card. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very efficient product, personally, I would choose this product if I needed it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oh well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson told me I would not have problems running a certain program. Turned out I needed more. OH well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice Laptop at a Good Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to sync my Samsung phone with my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for a work laptop. Especially if you have a galaxy phone. Pairs perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop is very neat and nice. However sometimes when it updates it takes a qhile for it too turn on or even off. But nevertheless its a pretty good laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung book 4 battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung book 4 is a good laptop in general. I just wish the battery performance would be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sales service. This store has great setvices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our college student. Connects with Android phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow Would prefer the power input to be on the right side of the device Could use at least one of two more usb ports

    I would recommend this to a friend