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Customer Ratings & Reviews

$645.00
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The comparable value is $769.00

Customer reviews

Rating 4.6 out of 5 stars with 1137 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's impressive overall performance, processor speed, and screen quality. Its portability, lightweight design, and good battery life are also frequently praised. However, a few users have noted minor concerns regarding fan noise and RAM usage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,137 reviews
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Very satisfied with same day purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Galaxy Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, took advantage of the Black Friday sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been performing well. It's been reliable, and the picture quality is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not up to expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop quality what’s surprisingly low despite the cost the trackpad was terrible

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy JavierT, thanks for taking the opportunity to reach out to share your thoughts with us about your experience using the Samsung Galaxy Book4. We understand how frustrating it may be to purchase a device that may not meet initial expectations. We'd love to be able to assist you with that, however, we need more information regarding what you may be experiencing with your device before we can do so. We encourage you to reach out to Support if you would like to share additional feedback or if you would like further assistance. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased @ a reasonable proce per it operational and functional abilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I love tahtvit connects to my tablet and phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Laptop if you are on a budget. Nothing flashy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

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    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great comp for school. I have just exactly what i need and rhe storage i need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer but still a little slow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Use is for djing. Sometimes it does lag a bit even out of the box while using native instruments Traktor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Laptop that syncs beautifully with my Samsung phone and other Samsung devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good config on a deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on good deal good configuration nice features

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to break, my frame just broke. Battery is not too strong, just acceptable. Sometimes wifi connecting is really slow, or cannot find the internet (while my iPhone is connecting, the wifi connection of this laptop is weak)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Hong, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Book4. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. Feel free to review, "Reduced battery life on Samsung PC," "Samsung PC runs slowly or freezes," and "Samsung PC will not connect the internet" to help resolve what you've described to be experiencing with your PC. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Support. Thanks for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer and I had great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It does exactly what i would expect. Cant go wrong with Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a person who knows little to nothing about electronics the store staff was helpful for choosing a laptop for my school needs

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken Hinge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was always handled gently. The hinge broke in before I had it two years. Thank you "planned Obsolecence"!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it. Thank you Best Buy , best gift given to my son ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing missing is touch screen! Besides that this laptop has been easy to carry around and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay .......................................

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there AhmadS, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like any further assistance or if you have any questions for us, let us know by contacting Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung