Customer Ratings & Reviews

It was an open box purchase. so far so good, the display and speed are good.

I just bought this to replace a 10 year old Samsung ATIV book 4 that literally died a few months. First the good:I love the specs on this laptop and it is alot thinner and lighter than my previous laptop which is a plus. The screen is amazing. I don't like touchscreens (I have the A9+ tablet for that:). This laptop is fast which is what I love about Samsung devices. I was easily able to connect all of my current Samsung devices to this laptop during set-up. The speakers are loud enough for my use since I'm not going to be using it for gaming or anything that requires cinematic surround sound volume (that's what a tv is for). Now for the one issue that I did have: I had to replace the first laptop because it completely froze during set-up. I tried everything and even a walk-thru with Samsung tech support (they were great btw) it still didn't fix the issue. I returned to BB who quickly exchanged it for me. I was very happy with the customer service of both Samsung and BB during the return process. Definitely recommend this laptop especially if you're already a Samsung device owner..syncing makes my life so much easier.

I didnt think i would like a samsung laptop, but i do. Its quick ans quiet. I like the backlit keyboard.

I've been using this laptop for a week now and it's actually pretty good. The non-glare screen is nice. Thou this is a 1080p LED screen it's sharp. I upgraded the SSD to a 2tb Samsung. I noticed there's another SSD slot next to it so I will be installing one for extra storage. No extra RAM slots to be upgraded. Keyboard has a nice travel, quiet and the backlit has three stages. I luv the number keys and the large mousepad. Sadly the stated battery life is less than stated. With energy saver, mid brightness and dark mode on the battery life on average is only around five hours. Fit and finish is awesome. The ethernet port, two USB-C and USB-A ports is a plus. I got this as an Excellent open box model and it's worth the price

I bought this laptop for my wife who is an audiobook narrator and actor. She goes out on tour 2-5 months each year and I wanted to get her something capable but easier to carry around than the Acer Nitro 5 I got her several years ago (great laptop but on the big/heavy side). Her main use case is using it to audio record and edit on Audible and do some light video editing from video shot on her iPhone. She's had this laptop for a year now, and it's still going strong. No appreciable battery life loss and it has held up to a lot of travel. If you want a PC laptop with a competitive form factor and battery life of a Mac, you could do much, much worse.

This Samsung-Galaxy Book4 laptop is a great buy, Very sharp screen image, fast, and with lots of memory.

Had this laptop for over a year now and it's still working like the day i bought it. Especially with me doing all my assignments daily.

Great laptop for $550. I've had this laptop for 7 months and I haven't had any issues. It's extremely light, has a great battery life and it's able to run several programs without any issues.

Replaced a laptop that was not capable of Windows 11 update. Was a tremendous value at the sale price. At first I was concerned with the matte screen, but is a real plus when I use it where there is a light source behind me. I'm not a gamer, so don't need a prmium premium graphics. Does everything that I need it to do, and then some.

Greatly improved picture. Very fasst. (Of course I also credit my expensive fiber optic internet.) Easy to operate. However, I am not yet sure that I needed the Windows 365. Battery doesn't last very long for a new laptop

I bought this laptop as a gift for my sister and it is incredible, very light and fast, excellent for students

This is not a technical review, I am not qualified to offer that sort of thing. Laptop is light for its size and runs pretty fast (although I am coming from a model with 4GB of RAM so that tracks). Battery life has been good so far, although I am rarely, if ever, far from a charger to the point where battery life becomes an issue. I did not notice it lacks a touchscreen prior to purchasing and that has been the biggest quality of life issue coming from my last laptop. This is a good budget laptop. Webcam is not great but still shows me, if a bit underexposed. Keyboard is backlit, but kind of annoying to type on for extended periods, but I don't really write essays, outside of the occasional best buy review. If you're in 3D graphics, engineering, or other technical programs, you probably already know you need better specs, but most other college students would do just fine with this item.

A family member needed a reasonably priced computer to replace their old one that didn't support Windows 11. Picked this up for $390 a while back as an open box. It was in like new condition, so I'm very satisfied. She uses it for office work, paperwork, zoom calls, and managing her photos. For this, it works great. Build quality is excellent as with most Samsung products. I do wish it used a regular barrel DC jack instead of only have USB-C charging, simply because those seem more robust, but so far so good, and I know that's the way the industry is going. Unlike some other OEMs, Samsung doesn't include a bunch of bloatware, just a few things that were easy to uninstall. I'd definitely consider this computer again or recommend it to someone. Especially if it's under $400 - what a deal!

Great computer! Fast and easy to use. Got this for my neighbor to use after his retirement and he loves it.

Good speed, and good display. Added a wireless mouse.

Love this laptop! Great for work. Runs fast, smooth, and has a very modern and clean look to it.

I am older and have been here since the computer has gained popularity and become available for the average person. I am way behind but like to use mine daily. My Samsung is great for myself and for what I do. I will never use all the options or know how to use them but what I do use is faster and all around. I am very satisfied.

It works fine and does its job. The battery life is decent as advertised when not running heavy applications. The fan noise is slightly irritating. I’m also not as comfortable with the track pad because it’s minimalist design makes it hard to recognize the zones.

Bought this for my mother. Has the memory and speed to last for few OS upgrades. Setup was easy. Only 2 weeks out but mom is happy.

I love my laptop. It is so user friendly and holds a great charge.