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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1113 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,113 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good laptop and features for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money. Using it now to write this. Perfect for my home laptop. Display is good, backlit keyboard and having a number pad on it is perfect. Only thing i wish is that it had an internal 1g ssd vs the 512 but it does have a memory slot so i added a micro 512.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for work. It was what I expected. I wanted a more light computer, and the Samsung- Galaxy book4 15.6" had a good weight! So far I am pretty happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. I originally got the HP and within a month I had to take it back for issue. I ended uo returning it and getting the Samsung, and I have never been happier with a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent notebook. Lightweight and powerful for normal tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop. Lightweight and very quick for loading applications. Screen is clear and has great sound and volume

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Samsung computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung Galaxy Book 4! The 15.6" screen is great! It is lightweight, fast and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Love everything about it. Wonderful features on it. Not heavy and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Fan noise
    Best Buy Employee

    Rated 2 out of 5 stars

    Possibly defective?

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the keyboard set up on this laptop. It's similiar to the dell or microsoft. I personally don't like when the letters and keys are huge.the numeric keyboard was awesome to have as well. When it came in I didn't realize the display was that of the non-touch screen so instead of your bright almost phone-like screen that you get on the 2 in 1 laptops (laptops that fold into tablet mode and are touch screen), so I was a bit disappointed but that was my fault for not paying much attention to the pictures. When I turned the laptop on it was pretty loud. Hubby reminded me that it was due to being turned on and booting everything up. After a couple of times it was still loud and got hot after 30-40 mins. Like i said, it's possible I got a defective product or it could be due to it being only the base model as well. I've heard that the 360 model and ultra model run amazingly! In my opinion, if you're going to get a samsung book don't get the base model (book4) get the 360 or the ultra model. You get what you pay for. While yes, they are much more expensive you are also paying for better display and a flawless experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ArielAlexiiss, thanks for taking the time to review your Samsung Galaxy Book4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, there's a few things that can be done. Feel free to check out, "Samsung PC cooling fan noise" and "Keep your Galaxy device at its normal operating temperature"" to help resolve what you may be experiencing with your device. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    A fine, but not perfect, laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the fact that the hard drive is smaller than I would have hoped being only 512 GB, I am quite happy with this laptop. The fact that it has a 16GB Memory is a big help considering my old laptop had only 8GB. It is light, seems fine to do daily stuff, and while it struggles a little when I am doing too much, it is otherwise fine. Oh, it turns on every time you open it, I would prefer being able to just press the power button, but I have gotten used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loght to carry and battery has good backup with good price

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfection with high-speed internet, high-definition screen, illuminated & redesigned keypad and sharp looking silver laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. With the caveat that it's brand new so it had better work great

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Nice inexpensive laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, screen is a great size and keyboard nicely ergonomic. Great speed but im not a gamer

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung Book4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Book4 laptop is the least expensive of the Samsung models but it packs a great deal of processing power and features. It is well made of aluminum shell, backlight keyboard, and nice screen resolution. It projects quality much like the Apple MAC. Only feature not available it does not have a touch screen, like the MACs. The seamlessness of connectivity to other Samsung devices is not quite as advertized. This is a great affordable laptop for most uses. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy works 100% Samsung great laptop try one you will love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung laptop, easy to use, great quality and I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coupons are ICING on the cake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't brought it in to have my data transferred yet so tbh I'm not sure how much I'm going to love love love it but I'm sure I will. It looks dazzling in the box!! lol. I'm a little intimidated by it but the sales person said it was the one he would buy if he was the one making the purchase. He assured me it includes "All the bells and whistles" .....What's not to like about that? Just saying ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung-GalaxyBook4 15.6"

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop for over a year now and it's still working like the day i bought it. Especially with me doing all my assignments daily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part I have been enjoying this laptop. Only thing I've noticed is the cord isn't very long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Now I have a laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent processing speed and long lasting battery

    I would recommend this to a friend