Customer Ratings & Reviews

Smart, fast, easy to use. Would recommend this laptop to any user. It has everything you need.

The laptop is great. Easy start and fairly light. Bought online and picked up at the store. The day after I bought the price went down and the store gave me the price difference smoothly. The entire purchase was smooth and I felt I bought it based on well informed specs.

So far, I haven't had much of a problem with the laptop itself. It's the quality of the materials that disappoints me so much. Within a week, I found a hard black rubber thing on my bedroom floor that I couldn't identify. It turns out, it's one of the feet that goes under the laptop. It just fell off on it's own, from just sitting on my bed.. Then, the edge that goes around the screen is very thin and a little loose. I'm praying that this laptop will last a year before the screen detaches and it falls apart. At first I thought this must be a counterfeit, because I have purchased counterfeit TV's, but Samsung registered it, so I have to assume it's genuine. It's strange though, because the first person I spoke to said that that was NOT the serial numbers for their laptops. Then, they put me through to someone that said it was. The reason I was talking to them, was because I tried to register it online and it wouldn't let me, because my serial numbers were LONGER than what it said they were supposed to be. They never did explain that to me. So, I still don't know if I was sold an original Samsung Galaxy Book 4 computer or if it's a counterfeit or clone. The 1st person I spoke to said that was a serial number on one of the OLDER Galaxy Models. WHAT?? For the money I spent, I sure hope it's not a counterfeit. Samsung should be building better computers that don't start falling apart as soon as they are shipped to you. The one thing I do like about this, is the lighted keyboard, but I would not recommend this unit.

Easy set up! Really like the overall features of the Samsung lap top! Would recommend for a good mid quality computer.

Best laptop i love the battery life is amazing i love how fast the laptop is and its an beast at multitasking i can have multiple windows up and it dosnt lag

I am currently using my Samsung Galaxy Book 4 and I LOVE it. This laptop has everything I was looking for. The battery life was one of the main worries, but I am no longer worried. I can do hours of homework without charging my battery.

Setup prompts were excellent. Very fast response time. I needed a few more USB ports; so purchased a USB expander. The charger location is only on the left side of the laptop, so will probably use a converter connector, I have to look for that type of device as of now.

Purchased for college. Great computer. It is fast and sleek.

Excellent quality, fast I7 CPU, bright and sharp display. I'd highly recommend Samsung Galaxy laptop.

It's an awesome laptop, it is fast and looks amazing

I haven't had any issues with this laptop, simple to use, and does everything i need it to. Thank you very much

Here are a few options, counting characters: 1. Great selection, but prices can be high. (39 characters) 2. Good place for electronics. Staff can be hit or miss. (49 characters) 3. Best Buy has good tech and sometimes great deals. (45 characters) 4. A go-to for all things tech. Great service! (41 characters)

This laptop is definitely a step up from my old one. The sole reason I'm not giving 5 Stars is I have yet to try to fully use its potential. I also bought this when Best Buy had an an incredible discount when I was "window shopping."

I had a fantastic experience purchasing my laptop. The laptop works perfectly, and I couldn’t be happier with the quality and performance. The screen resolution is beautiful and the amount of files it can handle makes this experience worth it.

Excellent buy works 100% Samsung great laptop try one you will love it

Very Good Laptop, the aluminum body is a huge selling point for me, had dell, the plastic body / hinge area broke twice in a year n half of owning it from new only down fall, as with all brands, they load you up with all their programs that i don't need or want, so i spend time deleting them the power cord is a good improvement C type seems a lot lighter in weight then the dell also.

I recently purchased a Samsung laptop from Best Buy, and I’m very impressed. The performance is fast, handling multitasking with ease, and the display is sharp and vibrant. It’s lightweight and portable, perfect for work and travel. Best Buy’s customer service and delivery were excellent. Highly recommend!

The device features a fast response time and an excellent display, making it well-suited for my needs.

Very happy with this laptop. Keys light-up when typing, screen is great, screen is clear and is a good size. Very good for the price.

I like the Samsung - Galaxy Book4 15.6" Laptop because of the speed and how user friendly it is.