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Customer Ratings & Reviews

Your price for this item is $620.00
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1027 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,027 reviews
  • Best Buy Employee

    Rated 2 out of 5 stars

    Possibly defective?

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the keyboard set up on this laptop. It's similiar to the dell or microsoft. I personally don't like when the letters and keys are huge.the numeric keyboard was awesome to have as well. When it came in I didn't realize the display was that of the non-touch screen so instead of your bright almost phone-like screen that you get on the 2 in 1 laptops (laptops that fold into tablet mode and are touch screen), so I was a bit disappointed but that was my fault for not paying much attention to the pictures. When I turned the laptop on it was pretty loud. Hubby reminded me that it was due to being turned on and booting everything up. After a couple of times it was still loud and got hot after 30-40 mins. Like i said, it's possible I got a defective product or it could be due to it being only the base model as well. I've heard that the 360 model and ultra model run amazingly! In my opinion, if you're going to get a samsung book don't get the base model (book4) get the 360 or the ultra model. You get what you pay for. While yes, they are much more expensive you are also paying for better display and a flawless experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ArielAlexiiss, thanks for taking the time to review your Samsung Galaxy Book4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, there's a few things that can be done. Feel free to check out, "Samsung PC cooling fan noise" and "Keep your Galaxy device at its normal operating temperature"" to help resolve what you may be experiencing with your device. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop at a great price, one of the best products in the market, no doubt about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at affordable price. The computer display is HD, very fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Value for Well Performing Notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the notebook on sale for personal use and I am pleasantly surprised by the quality, weight, screen, and performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid little laptop. Not going to do anything special, but if u want a decent laptop for the money, go with this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It’s very fast and I love the look of it! The screen display is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this laptop! So smooth and sleek! LOVE IT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Quick and efficient. Noce looking and sleek design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and durable easy to use:) easy to take anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recomend if it's on sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. I got it on sale for $599.99 and I've had it for about a month so far and no issues. I also haven't had any loading issues, but to be fair I haven't tried any high demand tasks besides some light video editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly wasn’t expecting this computer to work so well! I only really use it as a gaming computer for sims 4 ( I have almost every expansion pack but I keep it on a separate hard drive) and my load screens are almost none existent and the screen size is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super defined compture and really easy to conduct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book4 for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. The operating systems has (so far) run smoothly, starts up quickly, doesnt run too hot and battery life is great. No complaints at this point in time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for the Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. Has handled adobe Photoshop and Illustrator without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Has good screen and keyboard. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Chavez Jr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to maneuver and has the apps I need to do my job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was super amazing. We had some account challenges that he worked through for us. The computer has been perfect for what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very good experience in purchasing this laptop on financing. The terms I was given were so good, affordable and unbelievable. In a period I asked them to give me to pay it off, it really happened with no stress. Now I fully own it. Thanx Best Buy for giving me a chance for flexibile payments. The laptop is good and user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teacher Galaxy Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Galaxybook. As a teacher, it does everything I need it too and slim to carry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grestest laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ive ever used , i love mine. sleek easy to store charges quickly. this is a must buy

    I would recommend this to a friend