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Customer Ratings & Reviews

Your price for this item is $620.00
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1028 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,028 reviews
  • Rated 4 out of 5 stars

    I love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money, extremely thin, love that it is aluminun. Only downside is the RAM is not upgradeable/removable, not sure if this is mainly due to how thin it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow Would prefer the power input to be on the right side of the device Could use at least one of two more usb ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a perfect computer for its price. It is very good. I bought it on sale and it seems excellent for normal work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Laptop for casual personal use. I like how easy it is to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never considered a Samsung computer until I was directed that way by an associate. Only complaint is the lack of a physical privacy cover for the camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop is very neat and nice. However sometimes when it updates it takes a qhile for it too turn on or even off. But nevertheless its a pretty good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Also, it was an easy transaction and I think the employee's name was Anthony who delivered the product at the curbside. He did a great job!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Laptop

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop especially with my photography and editing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made an appointment for Geek Squad to set up my new laptop. Appointment was on time. Set up was done in a day. I was able to get my laptop back quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy! This is an excellent laptop. I bought this for school and I am very happy with the purchase. I have only had it for 3 months. I might write another review in a year's time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Affordable Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife this Christmas. She absolutely loves it, uses it for work and has had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfectly working till date, i appreciate you for the quality service, keep it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops I have ever utilized throughout both studying in college and even for at home workplace.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps restarting, having issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not about Best Buy, but, the laptop. It looks great, the specs are great, but, it constantly restarts, and half the time the restarts are slow. I walk away for 5 minutes and it has restarted. It loses WiFi connect and I have to restart. I've gotten the blue screen twice. It's only a few months old. Usually love Samsung products, extremely disappointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations PorterG, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're having an issue with your Samsung Windows PC or if it isn’t running properly, you can use Samsung Recovery to reset the device and restore it to a previous point in time. Samsung Recovery has options for creating a backup, performing a reset, and even restoring the Windows OS. You should consider creating backups regularly when your PC is running well, especially if you plan to make big changes. This will ensure that you have a stable backup available in case your Samsung Notebook model, such as your Galaxy Book or Galaxy Tab Pro S, ever malfunctions. You can also reset your Microsoft account password if you’ve forgotten it. Please take a moment to review, "Recover, restore, or reset your Samsung PC," "Cannot connect Samsung PC to internet," and "Blue or green screen error on Samsung PC" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great item, replacing another one. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gave me the opportunity to browse the Internet great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, fits all of my needs for school and is sleek and thin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son is very pleased with his laptop. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Galaxy Book. Sleek, fun, efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nikhitha G

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Truly was amazed at how well this works! Fully recommend

    I would recommend this to a friend