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Customer Ratings & Reviews

Your price for this item is $620.00
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1028 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,028 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new laptop. It is all i expected it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate that there was a sale going on so i purchased this laptop for my grandson for Christmas. So i can give better feedback then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy wins again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off.. Best Buy service is unreal! The computer works fantastic. The pick up was easy, even though we were in an unfamiliar city. Very smooth process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer at a great value. I really love that there is a port for the power cord on each side of the laptop!!! The screen is a decent size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working laptop could not ask for better performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice and does it's thing, for it's price. I reccomend this production.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience buying a laptop at best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my first time buying from Best buy and it has been a very good experience so far. The Laptop that I got is working very well and given the specs it has, I feel I got a great deal on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money Works with all my Samsung gear, it has all a lot of the same apps as my S24 - notes gallery etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what I needed. Great help from our Sales person.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AWFUL BATTERY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not impressed with this laptop. The battery is horrible and dies within a few hours of use. I have to turn my computer on battery saver all day, every day in order for me to get a good battery performance. Everything else about the laptop is fine but the battery power made me regret buying this computer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for sharing your candid feedback with us, Destiny. We always look forward to hearing from our customers! We see that you reached out concerning your Galaxy Book4. The Galaxy Book4 Pro battery offers up to 21 hours of video runtime and supports fast charging, allowing you to reach 35% battery capacity in just about 30 minutes. If you feel that the battery life has decreased, you can use the Smart Battery Calibration feature to reset and recalibrate the battery's performance. To perform the calibration, start by closing all programs and disconnecting the AC adapter, then access the Samsung BIOS Configuration by pressing F2 when the SAMSUNG logo appears. Run the Smart Battery Calibration by clicking on Advanced in the left-side menu and then double-clicking on Smart Battery Calibration in the right-side menu. The process may take up to 5 hours, and after the battery is completely discharged, connect the AC adapter to recharge the battery. If you encounter any further challenges, please do not hesitate to reach out to our Support team for additional assistance. -Kelvin Samsung

  • Rated 5 out of 5 stars

    Samsung Notebook 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I purchased so far and all thanks to Best Buy amazing deals.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice i like it but i just happen to get a defective one im returning today

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Rozz, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book4. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your Galaxy Book4 and without being able to ask you any probing questions, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Notebook samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my lap top has everthing I needed , for work and some emails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samdung Book 4 Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent computer. Was in need of an RJ-45 jack and this has one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is a little harder to use than the Chromebook, but has more capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My lap top

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Great service. Liked having the Geek Squad right there in the store to help. I learned a lot from Geek Squad on how to use the lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision in purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a quality and easy-to-use laptop, I opted for this Samsung that works very well for what I need and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and affordable laptop. Was looking for one to work from home. Happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget computer has a bright screen and fast interface. The only problem is that the battery runs out fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop of youre already in the Samsung ecosy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and responsive for average computing needs. If you already have lots of Samsung devices the experience is seamless.

    I would recommend this to a friend