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Customer Ratings & Reviews

Your price for this item is $620.00
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1028 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,028 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, works great. Shipped to my home. Wasent damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laprop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice full size keyboard with number pad I love it. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy a lot of these for our office, they are great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is less than desirable. Even on high it can be hard to hear when streaming.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy RobertF, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the sound on your Samsung PC is distorted or scratchy, you can try fixing it by adjusting the volume or checking if updates are available. Keep in mind that this also depends on the type of sounds or music you’re listening to. Please take a moment to review, "Sound from Samsung PC is distorted or scratchy" to help resolve what you may be experiencing with your audio quality. If you would like further assistance after reviewing the resource shared, do not hesitate to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung book

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! I would purchase again!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Subpar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, weird keyboard feel, screen just seems “off” I just would not recommend and wish I chose differently. Seems cheaply made and subpar to my last dell.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there SiriusMermaid, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Book4. We value your candor as we continue to make improvements on the performance and functionality of our products. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing with your device but we need more details regarding what you may be experiencing before we can properly do so. Please do not hesitate to contact Support at your leisure for further assistance with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Works as needed. Already better than HP.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hav had this for 3 months andhav not had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, no complaints about it. It was worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing missing is touch screen! Besides that this laptop has been easy to carry around and functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it. Thank you Best Buy , best gift given to my son ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my laptop! Does everything that I need it to do. Battery doesn't last long enough for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice laptop for the money. Definitely a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop nothing special works great for light tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great screen. Mostly use for streaming and web surfing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for entry-level

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fast. Just the battery doesn’t last for a day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. It performs exactly as advertized.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung galaxy Book 4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems a little slow. Should have stuck with a HP laptop. Can't share printer with PC with windows 10.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Carol, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please check out, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your PC. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good used zinstall to transfer all files from old pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome display!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and very light with great resolution display

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    galaxy book4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great how it synced to my Samsung phone and tv with no issues

    I would recommend this to a friend