Customer Ratings & Reviews
- Model:
- NP750XGK-KS2US
- SKU:
- 11024555
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Samsung Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for a reasonable price with good clarity.
I would recommend this to a friendIt does computer things
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it should for what i use it for. Thats all I got.
I would recommend this to a friendgood.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well, exactly what i expected. I have very standard needs and it meets all of them.
I would recommend this to a friendSamsung Firmware needs work!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display issues with MS Edge and Chrome. Screens need to be adjusted for various web sites. Default font size is too big for screen Windows ICONS. When using direct RJ45 ethernet connection, Copilot (only) cannot see the internet. Network reset fixes the issue but returns after power off. Works OK with WIFI.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day DavidB, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available and without being able to ask you any follow up questions, we suggest reaching out to Samsung Support for further assistance. Thank you for being an unwavering Samsung customer. - Debra
Stopped working - Super disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am one year and 27 days since I received this laptop and what a waste of money. It won't even turn on, has been sluggish since I purchased it. I wasn't smart enough to buy a warranty so I am just stuck with a non-working laptop. I wouldn't recommend this laptop to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings KelleS, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Book4. We appreciate your constructive input as we improve our product line. Unlike desktop computers, laptops need to be frequently charged since they have an internal battery. If your Samsung PC will not start or turn on, it probably needs a quick charge. On the other hand, if the laptop is not charging or the charger doesn’t seem to be working, or you have a desktop with power issues, then you’ll need to check the power source and some other possible causes. Take a moment to review, "Samsung PC does not start, power on, or charge" to help resolve what you've described to be experiencing with your PC. Feel free to contact Support afterward if you have any questions or if you would like further assistance. Thanks for being a staunch Samsung customer. - Debra
Don't buy it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is easy to use and Best Buy delivered it right on time. But! The battery was advertised as up to fifteen hours. Two hours is not fifteen hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JonM, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Book4. We appreciate your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. If the battery on your PC just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please take a moment to review, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your battery life. If you would like any further assistance afterward, please feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a number of quirky items in the way the computer operates. It does not operate consistently.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JaniceH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your PC and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like any further assistance with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra
Poor Battery and little memory
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery only lasts 2 hours. Operating system takes up 250G, so realistically you're only getting 250gb. I will never purchase Samsung again after this. It is fast for now. Also not an exact 10 key as most keyboards, that is necessary for my job. I wouldn't recommend this unless you have $600 to waste. Stick with Lenovo.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Redhusker, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please take a moment to review, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your battery life. If you would like any further assistance, feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
runs slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.runs slow......................................................
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha ChrisD, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Samsung PC runs slowly or freezes" to help resolve what you have described to be experiencing with your PC. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good. I only used it for basic Word tasks, but the battery drains too quickly. 15 hours is a joke—it doesn’t even last 7 hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Dawzese, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the battery on your Galaxy Book just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Feel free to check out, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your PC. Let us know if you have any questions for us or if you would like any further assistance afterward by contacting Support. Thank you for being a steadfast Samsung customer. - Debra
Samsung laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is awesome just wish I wouldve gotten a tochscreen
I would recommend this to a friendBattery/speed and camera problems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst laptop I have ever used, no exaggeration. Since Day 1, once the battery hits 20-25%, it becomes so slow that it's practically unusable until I charge it for around 15 minutes. After 3 months of use, the built-in front camera, too, would randomly stop working and project a green screen instead. It's worth noting that I've used it for school, writing, video calls, and occasional streaming, so nothing too complex. I've tried common solutions but nothing has worked. Given its price, I'm guessing the problem is with the specific product I bought and not the model or brand. I made a mistake not returning it when I could. Hopefully, the warranty will be of help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Susilo, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book4. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Feel free to review, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your PC battery life. The sudden appearance of a full screen error can be a disconcerting experience, but thankfully these are usually isolated occurrences. Most of the time your PC will simply reboot and that's all it really needed. Also check out, "Blue or green screen error on Samsung PC" when you have the opportunity available. Feel free to reach out to Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra
Galaxy Book 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! The only downside is the battery life.
I would recommend this to a friendCompletely Garbage Avoid this Unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I'm a long time Samsung fan. I use the Galaxy phones, I use their tablets, and I made my decision to purchase this as I've had TWO great Samsung laptops prior. This? No way, no how. It got hung up when loading, was almost impossible to restart, it took the Best Buy associate nearly an hour to clean out my personal info (of which there was almost NONE) to rewrite it to Factory settings. Avoid. Avoid. Avoit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you taking the time to share your honest feedback on the Galaxy Book4, DJBuddy. We always look forward to hearing from our valued customers. The Galaxy Book4 is designed to elevate your everyday experience. With the latest Intel CPU and the option for NVIDIA GeForce graphics, it helps you make the most of every moment. Whether you're working hard or relaxing, this laptop delivers powerful performance. It comes with 512GB of built-in storage and can be expanded up to 2TB with additional SSD storage. We hate to hear that you had to have your device reset to factory conditions and hope that you are now able to enjoy the great features the Book4 has to offer. If you have any other concerns or questions, please reach out to us at Support. -Kelvin
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been great! Way better than my macbook.
I would recommend this to a friendDon’t buy your equipment from Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got text saying my order was ready for pickup. Then got email it had been picked up. I tried to call to confirm whether my computer was still at the store and kept getting representatives that spoke poor English. I still do not know whether my computer is at the store or got picked up by someone who should not have it. This has been the worstcexperience ever in buying and setting up a computer that I have ever had. I will never go to Best Buy again.
No, I would not recommend this to a friendSave Your Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this laptop but after opening the box and using the laptop for the first time, I knew it was a flop. The screen is hazy like the cheaper laptop options, not clear and glossy as advertised. Not only was it visually unappealing, the speed of this laptop was sub-par. For the price of this item, there are way better options!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there MarisaRC, thank you for taking the time to share your experience using the Samsung Galaxy Book4 with us. We appreciate your feedback as we strive to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. If your PC is performing slowly, freezing, or locking up, there could be a lot of causes. Please take a moment to review, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your PC. Feel free to reach out to Support afterward if you would like any further assistance. Thanks for choosing Samsung! - Debra
DO NOT BUY OPENBOX FROM BESTBUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is more of a review of Bestbuy openbox product than the Samsung Book4. I bought a openbox Samsung Book4 in excellent condition. However sent an item which did not have charger and came in some non original box. If this is their definition of open box then it is appalling. Will never buy openbox item from Bestbuy as it is not worth it. It was almost the same price as new. This company is just milking their customers.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to break, my frame just broke. Battery is not too strong, just acceptable. Sometimes wifi connecting is really slow, or cannot find the internet (while my iPhone is connecting, the wifi connection of this laptop is weak)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Hong, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Book4. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. Feel free to review, "Reduced battery life on Samsung PC," "Samsung PC runs slowly or freezes," and "Samsung PC will not connect the internet" to help resolve what you've described to be experiencing with your PC. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Support. Thanks for being a devoted Samsung customer. - Debra
BAD.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking back I see all the reviews were incentivized which explains the high reviews. This laptop SUCKS. It's awful. Constantly freezing, oddly large keyboard. It has been frozen for about 30 minutes now, it wont even shut down when I press and hold the off button. Huge mistake. Avoid.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha JenniferW, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your PC is performing slowly, freezing or locking up there could be a lot of causes. Please take a moment to review, "Samsung PC runs slowly or freezes" when you have the opportunity to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing. Feel free to reach out to Samsung Support after reviewing this resource if you have any questions or if you would like further assistance. Thank you for choosing Samsung. - Debra