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Customer Ratings & Reviews

Your price for this item is $620.00
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1028 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,028 reviews
  • Rated 5 out of 5 stars

    Nice looking and functional laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice thin laptop with very good speed and excellent tactile backlit keyboard. 16GB Memory is plenty for Win 11 normal usage and so far it's been a great little machine for when I am away from home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. No reason I should’ve spent $650 on something that takes so long to load everything

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your PC is performing slowly, freezing or locking up there could be a lot of causes. Please take a moment to review, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your Galaxy Book4. If you would like any further assistance after reviewing the resource shared, let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Blah

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated this laptop. I returned it for a Mac book. I prefer apple products or Samsung. Downloading was so hard on this laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh, all hype.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt impressed, simple. Not worth the prise in my opinion.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Python, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your Galaxy Book4, but we need more information regarding what may be occurring before we can do so. If you would like to share any other feedback with us or if you would like any further assistance, let us know by contacting us. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Galaxy book 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super lightweight and perfect for incoming college students! I was afraid that the laptop was going to be too big and bulky to fit in my backpack but it was no issue at all. Everything runs smoothly and the battery life is whats expected of a laptop and charges pretty fast too with the given charger

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst. Wouldnt load anything and not a touchscreen .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy MelissaG, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Book4. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're in the market for a PC that offers a touchscreen as a feature, the Galaxy Book4 360, Galaxy Book4 Pro, Galaxy Book4 Pro 360, and Galaxy Book4 Ultra would fit that bill. Without having more information available regarding what you may be experiencing with your Galaxy Book4 and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    great laptop for everyday use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace an aging laptop, good speed with plenty of RAM and hard drive for me and most everyone, it does have an ethernet port if you want to hardwire, the size is good and has a number pad on the keyboard with backlighting, battery life is good, plenty of ports, energy star certified. nice that this one comes with windows 11 home and NOT s mode. the charging port is on the left hand side which was new to me and it is a usb c charger so it would not be hard to replace if lost or damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works amazing. The fan is loud through. I loce how wide the screen is. The keyboard is very light. The price was very reasonable for this product. I recommend college students to get this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer on vacation by force because I forgot my macbook air home. I needed to get some work and homework done but i didn't want to own 2 macbooks. This computer was the best option being the fact that I own the tab s9 and the s24 ultra. This was the best decision I've made in regards to tech in a long time. If you apart of the samsung ecosystem turning you tablet into a second screen with the click of a button is a game changer. Having the ability to use 2nd screen with effortless ability to multitask is the best. Battery life is good but not the best. Its better than most other windows laptops but not better than macbooks. Comes with a type c changer and 45 watt changing brinck. So it's not really an issue. Speakers sound pretty decent to my ears. Overall, this is a solid device. You won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Light Laptop, Good Battery Life. Would definitely recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy book 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, aluminum, faster, light, rj45 , type C charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A greap laptop I am proud to own

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop in Dec of last year. It is fast and has fantastic colors on the screen as well as it has a lot of speed and a lot of space. I would highly recomend this model. Steve L

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice basic computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Battery life is quite long which I appreciate. no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, wife likes it a lot. Was priced Fairly. Nice product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think i got it at a very good price. I prefer Samsung and the price was at the level I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book 4 review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a couple weeks now and works great, no complaints at this time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop but bad trackpad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is fine. Works well and looks nice. The trackpad sucks though. Super sensitive (even after changing settings) and constantly minimizes everything or does something else when I’m just trying to scroll.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super laptop love the color and speed. Best Buy is my choice for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dg

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop *********************************

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, considerably affordable for the specs provided. Comes with malware protection and Microsoft office free trial.

    I would recommend this to a friend