Customer Ratings & Reviews

This has by far been the best laptop I have owned to date...love the style and ease of use

I purchased this as an upgrade to my old laptop. The Intel Core 7 is much faster and runs multiple applications with ease. I also like the fingerprint sensor and have found it to work reliably.

I've been using this laptop for a week now and it's actually pretty good. The non-glare screen is nice. Thou this is a 1080p LED screen it's sharp. I upgraded the SSD to a 2tb Samsung. I noticed there's another SSD slot next to it so I will be installing one for extra storage. No extra RAM slots to be upgraded. Keyboard has a nice travel, quiet and the backlit has three stages. I luv the number keys and the large mousepad. Sadly the stated battery life is less than stated. With energy saver, mid brightness and dark mode on the battery life on average is only around five hours. Fit and finish is awesome. The ethernet port, two USB-C and USB-A ports is a plus. I got this as an Excellent open box model and it's worth the price

I love the laptop, it’s very fast, enough storage, clear display

I didnt think i would like a samsung laptop, but i do. Its quick ans quiet. I like the backlit keyboard.

Nice & easy to use, I'm not a savvy one on computers but this one, I like it very much

I am happy with the laptop in general. I was most impressed with the salesperson that sold it to me. He was well informed, polite and helpful. The sales person that helped me that day should be given a raise. I have had know-it-all geek sales persons at Best Buy before and I had resolved to never go into one again. I was talked into trying Best Buy again and was very happy with both the product and service. I guess it is hit or miss. Arrogance is not a good trait in your sales team.

This is a very good quality computer and I am very pleased with my purchase for a number of reasons. It is extremely slim and lightweight and is easy to use. I prefer using an external mouse and have a wireless mouse connected. Still acclimating to it, but really love it already. Highly recommend!

Bought this for my daughter who is at college and has zero issues with it.

Greatly improved picture. Very fasst. (Of course I also credit my expensive fiber optic internet.) Easy to operate. However, I am not yet sure that I needed the Windows 365. Battery doesn't last very long for a new laptop

Great laptop for $550. I've had this laptop for 7 months and I haven't had any issues. It's extremely light, has a great battery life and it's able to run several programs without any issues.

This was a super good deal! I’m really glad I went with this choice! It gets the job done and the screen has great size and quality so it’s nice to watch things on too even though I originally just bought it for word capabilities. It also is pretty fast at processing.

Good laptop for the price--currently at $529. Decent for everyday use and the 15" screen has a beautiful display. This laptop does not have a touch screen. I keep mine on my desk, but if you have to carry it around it is thin and does not weigh much.

It was an open box purchase. so far so good, the display and speed are good.

It works fine and does its job. The battery life is decent as advertised when not running heavy applications. The fan noise is slightly irritating. I’m also not as comfortable with the track pad because it’s minimalist design makes it hard to recognize the zones.

Bought this for grandson and he loves it. Easy to setup and use

Laptop works as advertised. I applied for your credit card as it advertised 10% off, including on the current days purchase. The 10 % was not applied to the purchase. It's for future purchases according to customer support. Canceled card and closed account. Deceptive!!! Probably will not buy again from Best Buy

I needed a laptop fast, this did the job, and I don’t regret it

Easy to set up. Using it with separate monitor and keyboard, but it’s own keyboard & monitor are very good.

This laptop handles the task I've done really well. No lag even when I have a lot of tabs open