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Customer reviews

Rating 4.6 out of 5 stars with 1097 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,097 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good but needs bigger battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a decent computer but already have a laptop it was fast decently quite but it gets a four start due to battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good over all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good! I even play modded mc on it!! I live editing photos on it. Super good overall! Though ofc the battery life with mc will be drained

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Nice inexpensive laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, screen is a great size and keyboard nicely ergonomic. Great speed but im not a gamer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A fine, but not perfect, laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the fact that the hard drive is smaller than I would have hoped being only 512 GB, I am quite happy with this laptop. The fact that it has a 16GB Memory is a big help considering my old laptop had only 8GB. It is light, seems fine to do daily stuff, and while it struggles a little when I am doing too much, it is otherwise fine. Oh, it turns on every time you open it, I would prefer being able to just press the power button, but I have gotten used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Fan noise
    Best Buy Employee

    Rated 2 out of 5 stars

    Possibly defective?

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the keyboard set up on this laptop. It's similiar to the dell or microsoft. I personally don't like when the letters and keys are huge.the numeric keyboard was awesome to have as well. When it came in I didn't realize the display was that of the non-touch screen so instead of your bright almost phone-like screen that you get on the 2 in 1 laptops (laptops that fold into tablet mode and are touch screen), so I was a bit disappointed but that was my fault for not paying much attention to the pictures. When I turned the laptop on it was pretty loud. Hubby reminded me that it was due to being turned on and booting everything up. After a couple of times it was still loud and got hot after 30-40 mins. Like i said, it's possible I got a defective product or it could be due to it being only the base model as well. I've heard that the 360 model and ultra model run amazingly! In my opinion, if you're going to get a samsung book don't get the base model (book4) get the 360 or the ultra model. You get what you pay for. While yes, they are much more expensive you are also paying for better display and a flawless experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ArielAlexiiss, thanks for taking the time to review your Samsung Galaxy Book4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, there's a few things that can be done. Feel free to check out, "Samsung PC cooling fan noise" and "Keep your Galaxy device at its normal operating temperature"" to help resolve what you may be experiencing with your device. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PC was old and Didn't have enough for Windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my new laptop. I've always had a PC and it works fine, however, doesn't have W11. Bought the laptop because of that. It takes time learning all the new bells and whistles, but getting there.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great price and quality, practical for school assignments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coupons are ICING on the cake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't brought it in to have my data transferred yet so tbh I'm not sure how much I'm going to love love love it but I'm sure I will. It looks dazzling in the box!! lol. I'm a little intimidated by it but the sales person said it was the one he would buy if he was the one making the purchase. He assured me it includes "All the bells and whistles" .....What's not to like about that? Just saying ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Now I have a laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent processing speed and long lasting battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! I dont use it for a lot of stuff just research and my own taxes I wouldn’t know how it works if i overworked it but for simple things this is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised by this laptop. Battery keeps the laptop running for a few hours. Interacts very well with my Galaxy phone,

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung Book4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Book4 laptop is the least expensive of the Samsung models but it packs a great deal of processing power and features. It is well made of aluminum shell, backlight keyboard, and nice screen resolution. It projects quality much like the Apple MAC. Only feature not available it does not have a touch screen, like the MACs. The seamlessness of connectivity to other Samsung devices is not quite as advertized. This is a great affordable laptop for most uses. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate it's a good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Very fast and efficient for a great price. I love Samsung products I didn't know they had laptops until I saw it at best buy. So happy I went with it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung - Galaxy Book4 15.6" FHD Laptop - Intel Co

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - Galaxy Book4 15.6" FHD Laptop - Intel Core 7- 16GB Memory - 512GB SSD - Silver is a great product I enjoy using everyday. I am currently using it to apply for jobs and write reviews. Thank you Best Buy for the great pricing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop for the price! Long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! Its light, it lasted quite a bit longer than the one its replacing. Screen is bright and easy to read. The fact that it has a NIC port is fantastic IMO. My only regret is that it isn't touchscreen, but for the price and how rarely I use it I can live with that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent laptop, I have had it for over a year now and had no problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good configuration i7, 16Gb, 512Gb, charger USB-C

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the positive : - it works fine with a good battery life, connector RJ45 the negative : - Numeric Keypad is too small (3 column) compare to my Lenovo T590 - No camera cover - Samsung app installed but No interest, like Bixby...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience at Best Buy was great. My salesman was very efficient and answered all question and helped me pick the right one for me. The computer is nice, loads fast and the battery is good. I would recommend it. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing display

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is light and very premium-feeling. Definitely a step up from my older laptop

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great! Good battery life. Decent screen.

    I would recommend this to a friend