Customer Ratings & Reviews
- Model:
- NP750XGK-KS2US
- SKU:
- 11230412
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great comp for school. I have just exactly what i need and rhe storage i need.
I would recommend this to a friendGreat Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It does exactly what i would expect. Cant go wrong with Samsung
I would recommend this to a friendExpertacular product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent laptop! price compatible with the product
I would recommend this to a friendGreat customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a person who knows little to nothing about electronics the store staff was helpful for choosing a laptop for my school needs
I would recommend this to a friend- Pros mentioned:Overall performance
Fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay .......................................
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there AhmadS, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like any further assistance or if you have any questions for us, let us know by contacting Samsung Support. Thank you for being a valued Samsung customer. - Debra
Tracker Pad Messed Up
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine got it back in December, but the tracker pad is messed up. Had to buy a mouse to continue to use the laptop.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day MACKENZIEK, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Samsung PC's touchpad is not working, it may simply be locked or disabled. There is an easy way to unlock it and get the touchpad working again. If that doesn't do the trick, resetting the driver or installing updates could help. If all else fails, try a factory reset. Please take a moment to check out, "Touchpad is not working on Samsung PC" to help resolve what you've described to be experiencing with your PC. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
Happy satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love it. Thank you Best Buy , best gift given to my son ever.
I would recommend this to a friendSamsung laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing missing is touch screen! Besides that this laptop has been easy to carry around and functional.
I would recommend this to a friendNot the best
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Start acting after 6 months trouble in turning on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello YeshvirY, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Book4. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Samsung PC will not turn on or show any indication of charging, don't worry, there are some methods you can try to fix the problem. You should check that you have a good power outlet and that any external monitors are properly connected, powered on, and on the correct source. Please take a moment to review, "Samsung PC will not turn on or charge at all" to help resolve what you've described to be experiencing with your PC. If you have any questions for us or if you would like any further assistance, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra
Excellent laptop for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice laptop for the money. Definitely a good deal.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying my laptop! Does everything that I need it to do. Battery doesn't last long enough for me.
I would recommend this to a friendGood Basic Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seem like a good basic laptop, but the one I purchased the battery wasn't charger in G.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations TAngi, thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Book4. We appreciate your feedback as we strive to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your PC but we need more information regarding what may be occurring before we can do so. Please feel free to contact Support at your leisure if you would like further assistance. Thank you for being a steadfast Samsung customer. - Debra
Samsung Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for a reasonable price with good clarity.
I would recommend this to a friend- Pros mentioned:Processor speed
Poor Battery and little memory
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery only lasts 2 hours. Operating system takes up 250G, so realistically you're only getting 250gb. I will never purchase Samsung again after this. It is fast for now. Also not an exact 10 key as most keyboards, that is necessary for my job. I wouldn't recommend this unless you have $600 to waste. Stick with Lenovo.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Redhusker, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please take a moment to review, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your battery life. If you would like any further assistance, feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
galaxy book4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great how it synced to my Samsung phone and tv with no issues
I would recommend this to a friendSamsung Firmware needs work!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display issues with MS Edge and Chrome. Screens need to be adjusted for various web sites. Default font size is too big for screen Windows ICONS. When using direct RJ45 ethernet connection, Copilot (only) cannot see the internet. Network reset fixes the issue but returns after power off. Works OK with WIFI.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day DavidB, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available and without being able to ask you any follow up questions, we suggest reaching out to Samsung Support for further assistance. Thank you for being an unwavering Samsung customer. - Debra
samsung laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is less than desirable. Even on high it can be hard to hear when streaming.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy RobertF, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the sound on your Samsung PC is distorted or scratchy, you can try fixing it by adjusting the volume or checking if updates are available. Keep in mind that this also depends on the type of sounds or music you’re listening to. Please take a moment to review, "Sound from Samsung PC is distorted or scratchy" to help resolve what you may be experiencing with your audio quality. If you would like further assistance after reviewing the resource shared, do not hesitate to reach out to Support. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Overall performance
My battery only lasts 3 hrs
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a big fan of the laptop but it is doing what I need until I am done with school.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JudiZ, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If you're experiencing less than optimal battery life on your PC, please take a moment to review "Reduced battery life on Samsung PC" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing. Feel free to contact Support afterward if you have any questions or if you would like further assistance. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Screen quality
Nice hardware, poor Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the computer is really nice. The screen is great! It feels solid in construction and has a little weight to it. My 1 start comes from functionality. The Bluetooth sucks! I have frequent disconnects and poor quality connections. I have to cycle the Bluetooth off and on multiple times a day to maintain connections. Using Samsung buds 3 and JBL charge 5 (within 5 ft range in office). Updated drives don't fix it. Known issue when searched.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey LeviS, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book4. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you are having difficulty connecting a Bluetooth device to your PC, or if the Bluetooth setting won't turn on or is missing completely, there are a few steps you can take to get your device connected. Please take a moment to review, "Can't turn on Bluetooth or connect devices to Samsung PC" to help resolve what you may be experiencing with your connectivity. If you would like further assistance afterward, feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Samsung galaxy Book 4.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems a little slow. Should have stuck with a HP laptop. Can't share printer with PC with windows 10.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Carol, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please check out, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your PC. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra