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Customer Ratings & Reviews

$534.99
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Customer reviews

Rating 4.6 out of 5 stars with 1104 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,104 reviews
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my work from home job and it is definitely doing the job. Can’t asked for more with the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it online and picked it up in store, it was a very smooth process.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Numeric keyboard lauout frustrating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont really use the numeric keyboard, it's a great laptop. However, my wife really uses it, and Samsung changed it's layout to differ from all the other numeric keyboards, so it is very frustrating to have to get used to that layout only for this laptop. Had to return it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Miles, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your Galaxy Book, feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Love this computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the price. This is perfect for my goddaughter that attends middle school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product questionable customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer came in fine. However having to pay for assistance with setup is not great customer service. And was not the impression I was given at purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible (3-4 hrs). Fingerprint ID doesn't work. Mousetrack pad is too large and off center so the right hand drags on it or inadvertently clicks the cursor. I'm so disappointed and wish I had bought the Dell I had been looking at.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Doc2007, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Check out, "Reduced battery life on Samsung PC" when you have the free time available to conduct some simple troubleshooting. To fix your fingerprint scanner not recognizing your data, clean the power button sensor, restart the device, and update the fingerprint driver via Samsung Update or Device Manager. You can reduce the touchpad sensitivity on your PC to "Low" in Settings > Bluetooth & devices > Touchpad if you feel as though it is too sensitive to your hand placement. If you would like any further assistance afterward, please reach out to Support. We're always happy to help in any way that we can! Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this new laptop every day. Good quality and price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop, small 10 key

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall fine laptop. The 10 key is a bit smaller than I've found on other laptops of the same size which is unfortunate for data entry. The computer overall is decent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2024 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good,good,good,good,good,the only thing that would make this better would be a touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop ! Great picture quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I love tahtvit connects to my tablet and phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Laptop if you are on a budget. Nothing flashy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Book for(4) Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Product, the overall exp in using this device was awesome.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Very satisfied with same day purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased @ a reasonable proce per it operational and functional abilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Galaxy Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, took advantage of the Black Friday sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, easy to set up, what I was looking for and hope that this actually works for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit to find the various features. Excellent computer, would buy again in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Laptop that syncs beautifully with my Samsung phone and other Samsung devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

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    I would recommend this to a friend