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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1103 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,103 reviews
  • Rated 5 out of 5 stars

    Best store

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here are a few options, counting characters: 1. Great selection, but prices can be high. (39 characters) 2. Good place for electronics. Staff can be hit or miss. (49 characters) 3. Best Buy has good tech and sometimes great deals. (45 characters) 4. A go-to for all things tech. Great service! (41 characters)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gift for a student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a gift for my sister and it is incredible, very light and fast, excellent for students

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Zoom zoom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoy this laptop. It works great. I used also for my business and my meeting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy carry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the light weight and the stop on overcharging. It has really worked well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    works well. I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to take it with me when I travel. I do paperless billing and this keep me up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From in-store review of product prior to purchase, to purchase online, to shipment of product to my home, to the opening of the gift for my husband, was flawless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop to work with, Startup is fast and pages load quickly. Battery life is not quite what I anticipated, but does what I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book4 - Great Quality, Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup prompts were excellent. Very fast response time. I needed a few more USB ports; so purchased a USB expander. The charger location is only on the left side of the laptop, so will probably use a converter connector, I have to look for that type of device as of now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Only Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected Samsung is the best, the laptop is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I use to make music and record and handle multiple businesses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Performance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, light weight and would definitely recommend this to friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good at the sale pricepoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a lightweight, functional laptop that has the built in samsung connectivity for sharing etc. Keyboard is not its strong suit, and the touch pad seems to have some jitter during quick scrolling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do over?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the original one purchased. It would not turn on or recharge after less than 2 months. After spending hours on phone with Samsung tech support they did agreed to fix or replace it. The problem was it had to be shipped back to them, and they would take care of it under warranty. They would not guarantee when I would get the laptop back (it could take weeks). I went back to Best Buy and they exchanged it for a new one and transferred my data to the new laptop with the Best Buy Total protection plan. I would highly recommend buying this plan if you decide to purchase a laptop. This model also doesn't have touch screen, I'm sorry I didn't get.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amzing laptop great peices great specs reallly helps me get things done

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Desk too for what?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for a desk top. Set up was easy and I'm back in business!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung Galaxy Book4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, great speed, efficient. Really appreciate the extra security with McAfee already built in and the thumbprint access

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 2 months I’m using working good for day use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so great!! Totally worth it and helps me a lot bc I’m a teacher and makes everything better and easier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good all-around computer which meets requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for studying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for studying, Bought it for my wife's PhD university course. She loved it

    I would recommend this to a friend