Customer Ratings & Reviews
- Model:
- NP750XGK-KS2US
- SKU:
- 12192932
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
- Cons mentioned:Fan noise
John MC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general, it is a very nice laptop in regard to its speed and ease of use. However, I hear the fan at times more than I would like.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha JohnM, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4. We value all feedback as it ensures we remain innovative while improving on the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, there's a few things that can be done. Please take a look at, "Samsung PC cooling fan noise" to help resolve what you may be experiencing with your PC. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a staunch Samsung customer. - Debra
Keeps restarting, having issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not about Best Buy, but, the laptop. It looks great, the specs are great, but, it constantly restarts, and half the time the restarts are slow. I walk away for 5 minutes and it has restarted. It loses WiFi connect and I have to restart. I've gotten the blue screen twice. It's only a few months old. Usually love Samsung products, extremely disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations PorterG, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're having an issue with your Samsung Windows PC or if it isn’t running properly, you can use Samsung Recovery to reset the device and restore it to a previous point in time. Samsung Recovery has options for creating a backup, performing a reset, and even restoring the Windows OS. You should consider creating backups regularly when your PC is running well, especially if you plan to make big changes. This will ensure that you have a stable backup available in case your Samsung Notebook model, such as your Galaxy Book or Galaxy Tab Pro S, ever malfunctions. You can also reset your Microsoft account password if you’ve forgotten it. Please take a moment to review, "Recover, restore, or reset your Samsung PC," "Cannot connect Samsung PC to internet," and "Blue or green screen error on Samsung PC" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my college assignments. So far its been great. Yet laptop tended to warm up fast.
I would recommend this to a friendFast and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for school and studying for certification and college
I would recommend this to a friend- Pros mentioned:Overall performance
Nice laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a very nice laptop for the price. Works well.
I would recommend this to a friend Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. Everything I was looking for in a laptop.
I would recommend this to a friendLap top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great lap top for great price. Clarity for screen is amazing. And easy set-up
I would recommend this to a friendBest computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this everyday. It was very affordable and has many features. I love this laptop and everything that it comes with. Definitely plan on upgrading when I can.
I would recommend this to a friendKeyboard too small.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keyboard too small for my hands and fingers. Returned without using
No, I would not recommend this to a friendFirst time buying Samsung Galaxy book4, Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's my first time buying Samsung Galaxy book4. It was easy to set up the computer. I love it.
I would recommend this to a friendBeware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for a while, not regularly but within a year it stopped starting,
No, I would not recommend this to a friendteacher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a great Samsung laptap for a great price. The Geek Squad set it up very quickly and the explanations were very simply expressed. THANK YOU!
I would recommend this to a friendLaptop is not fit for miney
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product and quality and great service from Best Buy but the only problem Samsung the laptop configuration is not fit this price
No, I would not recommend this to a friendI love Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for money, extremely thin, love that it is aluminun. Only downside is the RAM is not upgradeable/removable, not sure if this is mainly due to how thin it is.
I would recommend this to a friendbuying a laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked best buy for when I was looking for a laptop, I could pick what options I wanted. This is better than other sites I used because you don't have to buy whatever they offer. On best buy you use the filters to only get what is important to you. It narrowed it down to two laptops making it easy to decide.
I would recommend this to a friendSamsung Galaxy Book4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like it fills the bill. This was a present for someone else, so I haven't seen the computer.
I would recommend this to a friend- Pros mentioned:Overall performance
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been great! Way better than my macbook.
I would recommend this to a friend Excellent service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always quick, easy and straightforward. Will always recommend Best Buy to others.
I would recommend this to a friendGreat option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never considered a Samsung computer until I was directed that way by an associate. Only complaint is the lack of a physical privacy cover for the camera
I would recommend this to a friendGood Value/Not for Gaming
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have done more research before purchasing as this is a good value laptop and works very well for browsing and email but don't ask to much of it. Gaming will work but is very limited. Memory is not sufficient for games nor are the graphics. At the time, I did not know I would be gaming as much as I am, so, if you want to game, this isn't the right choice. Otherwise, I have no complaints
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day JayJarraff, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. We value your honesty as we improve the design and functionality of our product line while staying committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Book4 is a good option for casual gamers or for those who enjoy playing less demanding options. The Galaxy Book4 Ultra is an even better option due to its Intel processor and dedicated NVIDIA graphics card. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Support. Thank you for being an unwavering Samsung customer. - Debra