Customer Ratings & Reviews

So far, I haven't had much of a problem with the laptop itself. It's the quality of the materials that disappoints me so much. Within a week, I found a hard black rubber thing on my bedroom floor that I couldn't identify. It turns out, it's one of the feet that goes under the laptop. It just fell off on it's own, from just sitting on my bed.. Then, the edge that goes around the screen is very thin and a little loose. I'm praying that this laptop will last a year before the screen detaches and it falls apart. At first I thought this must be a counterfeit, because I have purchased counterfeit TV's, but Samsung registered it, so I have to assume it's genuine. It's strange though, because the first person I spoke to said that that was NOT the serial numbers for their laptops. Then, they put me through to someone that said it was. The reason I was talking to them, was because I tried to register it online and it wouldn't let me, because my serial numbers were LONGER than what it said they were supposed to be. They never did explain that to me. So, I still don't know if I was sold an original Samsung Galaxy Book 4 computer or if it's a counterfeit or clone. The 1st person I spoke to said that was a serial number on one of the OLDER Galaxy Models. WHAT?? For the money I spent, I sure hope it's not a counterfeit. Samsung should be building better computers that don't start falling apart as soon as they are shipped to you. The one thing I do like about this, is the lighted keyboard, but I would not recommend this unit.

I really like this laptop after about a month of use. Big screen, nice keyboard, and super fast.

Great laptop I can do my art on it is fast enough for it

Best features to operate this device. sleek model and lightweight to handle.

I use this computer for school. It's great especially if you have other samsung products. My tab S10 acts like a second screen woth this laptop and sharing files from my phone is really easy as well.

Bought to run class 8 semi truck diagnostic software and it is great, runs fast with no hiccups.

First Samsung laptop, after purchasing a Samsung cellphone and smart watch.

I am so beyond satisfied with this product. Runs my podcasting software well.

Great laptop. no issues very light and easy to work with.

So far it is working well . I bought this product a month ago and its working fine. Thank you.

The laptop is very nice, fast and economical perfect for office

Great product! It it's so easy to use and super smart

I bought this laptop at the last minute after finding a great deal, and taking it was definitely the right decision. The product is excellent, and I’m very happy with my purchase.

Price performance product. The hinges holding the screen could be stronger. Other than that, it delivers as much performance as it promises and looks nice.

Battery life and speed are great! Exactly what I was looking for.

We bought this for our business and has been working great! Thank you Kevin S. For assisting us!

It’s a great basic computer. I wasn’t looking for all the bells and whistles; however, I wanted a solid computer that wasn’t going to break the bank. So far, this purchase checks all the boxes. Reasonably priced and a good, solid laptop.

This laptop is perfect for schoolwork. My wife uses it for her college.Highly recommend.

it was AMAZING. best laptop i have ever purchased! it was smooth and runs nicely and has great performance! would recommend to anyone. Exactly what i needed

Excellent galaxy laptop, great for daily activities, and super value , its a steal