Customer Ratings & Reviews
- Model:
- NP750XGK-KS2US
- SKU:
- 12474291
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Nice computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little computer for a great sale price. I would recommend if you use for surfing the net and checking emails. I’m sure you can use it for more things but this is what my better half uses it for.
I would recommend this to a friendgood.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well, exactly what i expected. I have very standard needs and it meets all of them.
I would recommend this to a friendLaptop samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.computer in excellent condition, without any problem and no scratches
I would recommend this to a friendGood for entry-level
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs fast. Just the battery doesn’t last for a day!
I would recommend this to a friendGreat Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far has been a great little laptop for my childs school work. I thought the c plug charger was a little strange but has been great with all the chargers laying around the house.
I would recommend this to a friendgood laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its good for strictly work , and day to day operations. only thing is , i realized it has integrated graphics, so gaming is limited, but office work is good
I would recommend this to a friendHappy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase, hope to have this laptop for a long time from now.
I would recommend this to a friendVery disappointed (lagging and fan noise)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I got a bad laptop, but this one is just not up to par. Video playback on YouTube can be infuriatingly slow, with constant lagging (same videos on my phone play fine). Plus the fan noise is high even with minimal resources being used. I would not buy this again and may be trading it in or simply junking it. Oh...and battery life is average at best.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ScottH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please check your internet connection and close any other resource-intensive programs that may be running in the background. It's normal for the fan to get louder if the PC is working hard, and it should quiet down when your task is complete. Gaming and video rendering are notorious for pushing a computer as well. If the fan is running hard during normal use, there's a few things that can be done. Please feel free to check out "Samsung PC runs slowly or freezes" and "Samsung PC cooling fan noise" to help resolve what you may be experiencing with your PC. If you would like further assistance afterward, please do not hesitate to reach out to Support. Thank you for being a cherished Samsung customer. - Debra
Still warming up to it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t remain connected to WiFi for some reason. I’ve always used a Mac so maybe I just need to get the hang of this. Also, battery runs out quicker and I need to keep it plugged in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Amazing, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing less than optimal battery life on your Galaxy Book4, please take a moment to review "Reduced battery life on Samsung PC" to help resolve what you may be experiencing. Also, take a look at, "Cannot connect Samsung PC to internet" to troubleshoot your connectivity. We realize that transitioning to new devices can sometimes feel a bit overwhelming, so we have provided a wealth of resources to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for you. If you would like to share any other feedback with us or if you would like any assistance, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service...good advice in finding the laptop I wanted... Salesperson took extra effort to help me by searching stock and inventory until we found it at another store Geek squad Kevin was very knowledgeable and helpful in setting up my laptop
I would recommend this to a friendGreat value laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop at a great price! Customer service was outstanding at the Greenville location!
I would recommend this to a friendGreat laptop, Good price, Good speed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop good price, gets a little hot so might want a cooling stand if you plan on playing video games or anything processor heavy
I would recommend this to a friendGood Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered very quickly and arrived in perfect conditions.
I would recommend this to a friendExcellent laptop for the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Easy startup and great value. Highly recommend.
I would recommend this to a friendGill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice deal I always purchase from best bye store bestbye give me best opruchinity and also get rewards on bestbye card
I would recommend this to a friendAwesome LapTop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LopTop is Awesome I really enjoy using it. I use this on my DTF Printer and the quality is great.
I would recommend this to a friendJohn MC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general, it is a very nice laptop in regard to its speed and ease of use. However, I hear the fan at times more than I would like.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha JohnM, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4. We value all feedback as it ensures we remain innovative while improving on the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, there's a few things that can be done. Please take a look at, "Samsung PC cooling fan noise" to help resolve what you may be experiencing with your PC. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a staunch Samsung customer. - Debra
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my college assignments. So far its been great. Yet laptop tended to warm up fast.
I would recommend this to a friendFast and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for school and studying for certification and college
I would recommend this to a friendKeeps restarting, having issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not about Best Buy, but, the laptop. It looks great, the specs are great, but, it constantly restarts, and half the time the restarts are slow. I walk away for 5 minutes and it has restarted. It loses WiFi connect and I have to restart. I've gotten the blue screen twice. It's only a few months old. Usually love Samsung products, extremely disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations PorterG, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're having an issue with your Samsung Windows PC or if it isn’t running properly, you can use Samsung Recovery to reset the device and restore it to a previous point in time. Samsung Recovery has options for creating a backup, performing a reset, and even restoring the Windows OS. You should consider creating backups regularly when your PC is running well, especially if you plan to make big changes. This will ensure that you have a stable backup available in case your Samsung Notebook model, such as your Galaxy Book or Galaxy Tab Pro S, ever malfunctions. You can also reset your Microsoft account password if you’ve forgotten it. Please take a moment to review, "Recover, restore, or reset your Samsung PC," "Cannot connect Samsung PC to internet," and "Blue or green screen error on Samsung PC" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra