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Customer Ratings & Reviews

$599.99
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Customer reviews

Rating 4.6 out of 5 stars with 1100 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,100 reviews
  • Rated 5 out of 5 stars

    Great product. Great costs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The pickup order worked very well. The online purchase was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All works as expected, except the function keys. I have not yet reported this issue to Samsung, but will. Oveall, very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, surprisingly runs video games like Fortnite at 120 fps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, I have the touch screen version too and thats really the only difference. Well it drains a little quicker too but nothing crazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I love that it connects to my phone l. I'm able to use the charger for multipurpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Purchased a Samsung Galaxy book for laptop. It is a very nice laptop. Absolutely love it. It is a perfect fit for me and my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for my grandson. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school, assignments ans everything else. I love that it links all my samsung things together!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good notebook. The keyboard is weird though

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good notebook. The keyboard is weird though. I still like it. Sweet that it uses usb c for charging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got battery?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, but battery seems to run low quickly. All other features are terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good pick this up on sale is nice for my wife's business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great for a home office. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Samsung Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product so far no issues. Start up speed and shutdown speed really fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my teen. Able to do all she need for school and home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I need it to do

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what I need it to do although it is a little slow but not a deal breaker for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service an products love my computer great Christmas gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my work from home job and it is definitely doing the job. Can’t asked for more with the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible (3-4 hrs). Fingerprint ID doesn't work. Mousetrack pad is too large and off center so the right hand drags on it or inadvertently clicks the cursor. I'm so disappointed and wish I had bought the Dell I had been looking at.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Doc2007, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Check out, "Reduced battery life on Samsung PC" when you have the free time available to conduct some simple troubleshooting. To fix your fingerprint scanner not recognizing your data, clean the power button sensor, restart the device, and update the fingerprint driver via Samsung Update or Device Manager. You can reduce the touchpad sensitivity on your PC to "Low" in Settings > Bluetooth & devices > Touchpad if you feel as though it is too sensitive to your hand placement. If you would like any further assistance afterward, please reach out to Support. We're always happy to help in any way that we can! Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Online order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it online and picked it up in store, it was a very smooth process.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Numeric keyboard lauout frustrating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont really use the numeric keyboard, it's a great laptop. However, my wife really uses it, and Samsung changed it's layout to differ from all the other numeric keyboards, so it is very frustrating to have to get used to that layout only for this laptop. Had to return it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Miles, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your Galaxy Book, feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung